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Before and After: Quantifying the Impact of Changing Consulting Brands in Canada

Product Type: Market Research Report
Published by: IDC
Published: June 2004
Product Code: R104-15771
Description

In order to fully understand the impact of re-branding exercises on perceptions in the Canadian consulting and integration marketplace, IDC Canada has undertaken a deeper study of recent perception data. Specifically the brand changes for Accenture, BearingPoint, Cap Gemini Ernst & Young and Fujitsu Consulting are examined with respect to brand awareness, familiarity and perception scores.

"Re-branding your company name is unlikely to shift the existing perceptions of your firm in the Canadian consulting & integration marketplace," says Barbara Hall, Program Manager of Canadian consulting & integration research at IDC Canada. "The big issue facing consulting firms is how to manage their new brands more effectively. Despite the necessity for aggressive brand building campaigns after re-branding, prevailing market conditions forced these firms to make significant marketing budget cuts, particularly for brand awareness building. With the market at a turning point, IDC suggests that these firms begin to ramp up their brand building activities to capitalize on the improved forecast for the market."

Table of Contents


Table of Contents


IDC Opinion


In This Study


Methodology


Definitions


Situation Overview


Introduction


Changing Brands: Who, What, When & Why


Table: Timetable of Brand Changes


Reasons Behind Brand Change


Brand Meanings and Objectives


Brand Changes: Bad Timing


Brand Awareness in the Canadian Marketplace


Figure: Brand Awareness 1999-2003


Branding Campaigns: Target Audience ? Business Executives


Figure: Brand Awareness 2003: Business Executives vs. IT Executives


Figure: Brand Awareness 2002 & 2003: Business vs. IT Executives


Familiarity in the Canadian Marketplace


IT Executive Familiarity


Figure: Total Familiarity 1999-2003 (IT Executives)


Figure: Average Total Familiarity Over Time: Re-branded vs. No Brand Change Group (IT Executives)


Business Executive Familiarity


Figure: Familiarity: Business Executives for 2002 & 2003


Impact of Brand Change on Perceptions


Perception Scores 2003


Figure: Total Attribute Scores - 2003


Perception Scores on Top 6 Attributes ? Before and After Re-branding


Figure: Top 6 Perception Scores - Before & After Brand Change


Future Outlook


More Changes on the Way


Brand Optimization


Figure: Building a Better Brand


Areas for Further Research


Essential Guidance


Actions To Consider


Learn More


Related Perception Research


Related Consulting & Integration Research


Methodology


Definitions


Synopsis




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