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Optimizing the Training Back Office to Focus on Business PerformanceProduct Type: Market Research ReportPublished by: IDC Published: July 2004 Product Code: R104-16259 Description This document is about Optimizing the Training Back Office to Focus on Business PerformanceTable of Contents
Table of ContentsIDC Opinion In This Study Background Figure: Training and Development: A Front-Office/Back-Office View Methodology Situation Overview Key Findings and Analysis There Is Limited Visibility into the Time and Money Spent on Organizational Development Figure: Training Budget Breakdown of Participants Administrative Processes Can Be a Drag on the Performance of Training and Development There Is a Growing Trend Toward Shared Infrastructure and Services Table: Drivers and Inhibitors of Outsourced Shared Services Model by Organization Type Figure: Centralizing Training and Development Efforts Learning Management Systems Play an Important Role, but They Are Often Not Fully Utilized Figure: Per-User TCO of LMS A Majority of Study Participants Are Open to Outsourcing Back-Office Activities or Are Already Doing So Figure: Desired Outcomes of an Outsourcing Relationship Future Outlook Essential Guidance Learn More Related Research Definition Synopsis |
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