Worldwide Customer Relationship Management Analytic Applications 2003 Vendor Shares:

Worldwide Customer Relationship Management Analytic Applications 2003 Vendor Shares: A Market Entering Transition

Product Type: Market Research Report
Published by: IDC
Published: July 2004
Product Code: R104-16411

Description

This document is about Worldwide Customer Relationship Management Analytic Applications 2003 Vendor Shares: A Market Entering Transition

Table of Contents

Table of Contents
IDC Opinion
In This Study
Methodology
CRM Analytic Applications Market Definition
CRM Applications
Analytic Applications
Situation Overview
The CRM Analytic Applications Market in 2003
Performance of Leading Vendors in 2003
Table: Worldwide CRM Analytic Applications Revenue by Vendor, 2001-2003 ($M)
Market Concentration in 2003
Figure: Worldwide CRM Analytic Applications Software Market Concentration, 2001?2003
Market Sectors, 2002?2003
Basic Reporting Versus Complex Analytic Algorithms
Figure: Worldwide CRM Analytic Applications Revenue Share by Market Sector, 2002 and 2003
Vendor Profiles
Siebel Systems
SAS Institute
NetIQ
E.piphany
SAP AG
Fair Isaac
SPSS
Teradata (a Division of NCR)
Future Outlook
Essential Guidance
Learn More
Related Research
Methodology
Synopsis

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