Canada Public Sector interest for BI is growing: Industry Report

Canada Public Sector interest for BI is growing

Product Type: Market Research Report
Published by: IDC
Published: August 2004
Product Code: R104-16480

Description

This IDC study examines business intelligence (BI) adoption and buying intention for the Canadian public sector market. The analysis is supported by an ongoing effort to collect and interpret information to provide valuable insight, prediction and prescription for technology vendors targeting the Canadian public sector market.

The investment outlook for BI solutions in the Canadian public sector is positive. BI adoption is driven by need of enhancing their service delivery capabilities and efficiency and transparency of internal management practices. However software and service vendors must differentiate their approach to take advantage of the growing investment in BI.

"Public sector executives plan to rely on internal IT to design and deploy their BI systems. Software and IT service vendors must verticalize their solution offering and go-to-market strategies to gain a higher share of wallet out of public sector BI investments." Says Massimiliano Claps, Senior Analyst, IDC Canada Customer Segments.

Table of Contents

Table of Contents
IDC Opinion
In This Study
Situation Overview
BI outlook in the Canadian public sector
Figure: 40% of public sector respondents are investing in Business Intelligence
Figure: Healthcare executives are the keenest investors in Business Intelligence
Customer service and governance are driving BI investments
Figure: Electronic service delivery, governance and transparency drive investments in BI in the government sector
Business Objects and Microsoft have the most significant presence in the public sector
Figure: Business Objects and Microsoft have the most significant presence in the market
Future Outlook
Business intelligence solutions are high on the agenda of public sector
Figure: The level of priority that public sector executives assign to Business Intelligence continues growing
Figure: 28% of public sector respondents expect to spend more than $100K in Business Intelligence
A large share of spending dedicated to BI will be allocated to internal staff
Figure: 45% of Business Intelligence spending will be allocated to internal staff
Figure: More than 50% of BI spending of education institutions will be allocated to internal staff
Few public sector executives plan to purchase packaged BI software
Figure: 50% of public sector agency will not purchase any packaged BI software
Few IT service providers will benefit from public sector investment in business intelligence solutions
Figure: Few service providers will be involved in the deployment of BI solutions
Figure: Public sector agencies need external service for support, implementation and training
Essential Guidance
Vendors must differentiate to increase their share of wallet of BI investments
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