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Canadian Systems Infrastructure Service Provisioning (SISP) Forecast Update, 2004-2008

Product Type: Market Research Report
Published by: IDC
Published: October 2004
Product Code: R104-17046
Description

The market conditions leading Canadian companies to outsource various aspects of information technology are as strong in the latter half of 2004 as they were earlier this year. The situation is also true in the emerging SISP market, even though IDC believes, in some cases, decisions that can lead to SISP spending are being delayed as companies postpone decisions to refresh systems and network infrastructure. Overall, IDC Canada believes its current market size estimates and forecasts for the SISP market is realistic and do not require revisions at this time. "Emerging service offerings, like SISP services, often are challenged to find early adopters in uncertain market environments similar to today's environment. However, the strong value proposition of standardized, service-fee price offerings from SISPs promise spending annual growth in the range of 9% until 2008." Jason Bremner, director, outsourcing services.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Assess Current Situation
Economic conditions do not support the need to revise SISP forecast
Figure: 2004 IT budget expectations compared to 2003
SISP spending expectations do not warrant forecast revisions
Table: Expectations for systems infrastructure services provisioning (SISP) spending 2004 compared to 2003
Table: IT capital expenditure plans for Q3 2004
Table: IT operating expenditure plans for Q3 2004
Future Outlook
Forecast and Assumptions
Table: Canadian Systems Infrastructure Service Provisioning (SISP) Spending, 2004-2004
Table: KEY FORECAST ASSUMPTIONS FOR THE CANADIAN SYSTEMS INFRASTRUCTURE SERVICE PROVISIONING MARKET, 2004-2008
Essential Guidance
Forecast Takeaways
Take-away #1: The SISP spending forecast is realistic.
Take-away #2: Spending continues to shift from simple monitoring services to richer managed services.
Take-away #3: Selective outsourcing of storage has not found its niche yet.
Actions to Consider
Emphasize trust in the supplier/client relationship.
Sell the solution, not the service.
Promote the 4 'S'es: Systems, Service, Simplicity and Security.
Partner with SISP contract 'influencers'.
Learn More
Related Research
Definitions
Synopsis
Ordering and More Information
Price and Delivery Options



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