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Measure for Measure: HR Metrics Heat UpProduct Type: Market Research ReportPublished by: IDC Published: October 2004 Product Code: R104-17187 Description
Metrics is the word most often heard on the streets today when it comes to what's hot in HR. The key drivers bringing HR metrics to the forefront are: The push to measure the effectiveness of human capital assets The need to transform human capital for competitive advantage The inherent desire among HR professionals to elevate the human resource function's strategic quotientEveryone will agree that employment-related costs are the single largest expense for most businesses. However, up until recently, very little was done to measure these resources to any depth. With the growing amount of attention being paid to human resources business process outsourcing (HR BPO), it is becoming more important to quantify and compare HR metrics so that organizations make the best decisions on how and where to source various HR-related processes. There is also pressure on BPO providers to go beyond ROI to tangibly demonstrate their value through improvement in key HR areas. The result of these trends is the increasing focus on metrics we see in the marketplace today. Table of Contents
Table of ContentsIDC Opinion In This Insight Situation Overview The Rush Toward Metrics Figure: Key Dimensions of HR Metrics Making Sense of Metrics Future Outlook |
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