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Denmark Hardware Services 2004-2008 Market Forecast and 2003 Vendor Shares

Product Type: Market Research Report
Published by: IDC
Published: October 2004
Product Code: R104-17401
Description

The Danish market for hardware deploy and support services took another dive in 2003 where the value of the market was eroded by 3.5% and dropped to 1.9b DKK. This study looks at how the players in the market developed over the past year and looks at the various segments of hardware services, including hardware maintenance, installation services and technical consulting.

The study also looks at outsourcing of infrastructure ? or selective outsourcing.

"Hardware services is a very interesting market to follow", says Per Andersen, managing director for IDC Nordic. "Just over the past year several of the players in the market have disappeared and the market is in constant consolidation and re-structuring. This will continue over the next few years".

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Definitions
Hardware Deploy and Support Services
Selective Outsourcing
Network and Desktop Outsourcing
System Infrastructure Service Provider
Executive Summary
Figure: Hardware Deploy and Support by Segment, Denmark 2003 (Value DKK m)
Situation Overview
Market Segmentation
Figure: IDC Services Taxonomy
Hardware Deploy and Support Services
Figure: Hardware Maintenance (Break'n'fix), Denmark 2003, Selected Platforms (Value DKK m)
Table: Hardware Maintenance (Break'n'fix), Denmark 2003, Selected Platforms (Number of Repairs and Value DKK m)
Figure: Hardware Deploy and Support by Segment, Denmark 2003 (Value DKK m)
Figure: Hardware Support and Deploy Services, Denmark 2003 (DKK m)
Table: Hardware Support and Deploy Services, Denmark 2003 (DKK m)
Trends in the Danish Market
Consolidation
Change of Vendor Landscape
Partnerships
Price Development
Danish Market Trends Highlights
Market Dynamics
Key User Developments
Key Market Trends
Selective Outsourcing Services
Table: Selective Outsourcing, Denmark 2003 (DKK m)
Trends in the Danish Market
Market Dynamics
Network and Desktop Outsourcing
Figure: Managed Services Versus IT Outsourcing
Key Market Trends
Vendor Developments
Figure: Managed Services - Competitive Positioning
System Infrastructure Service Provider
XSP Defined
SISP Market
Market Trends
Leading Vendors
Table: Total Hardware Deploy, Support and Selective Outsourcing, 2003
Ementor
ServiceGruppen
IBM
HP
Siemens Business Services
Netdesign
Infocare
Unisys
Scriptor
Nordic Computer
Topnordic
KMD
Netkoncept
Leadership Grid ? Hardware Deploy and Support Services
Figure: Leadership Grid: Danish Hardware Deploy and Support Services
Leadership Grid ? Selective Outsourcing
Figure: Leadership Grid: Danish Selective Outsourcing Services
Future Outlook
Hardware Deploy and Support Services
Forecast and Assumptions
Table: Hardware Deploy and Support Services Forecast, Denmark 2004-2008
Figure: Hardware Deploy and Support Services Forecast, Denmark 2004-2008
Table: Key Forecast Assumptions for Danish Hardware Deploy and Support Services, 2004-2008
Selective Outsourcing
Forecast and Assumptions
Table: Selective Outsourcing Forecast, Denmark 2004-2008
Figure: Selective Outsourcing Forecast, Denmark 2004-2008
Table: Key Forecast Assumptions for Danish Network and Desktop Outsourcing Services, 2004-2008
Essential Guidance
Learn More
Related Research
Synopsis
Ordering and More Information
Price and Delivery Options



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