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Generating Profit From Business Process

Product Type: Market Research Report
Published by: IDC
Published: October 2004
Product Code: R104-17410
Description

This document will examine how organizations and service providers are learning to make business processes profitable.

Table of Contents
Table of Contents
IDC Opinion
In This Insight
Situation Overview
How Does the Model Work?
Figure: BPO Via Standardization and Centralization
There's a Potential Gold Mine Down There
Table: How to Make Those Business Processes Profitable
Managing More Complex Supplier Relationships
Figure: More Process Change Means More Complex Relationships
Procter & Gamble; The Classic Win-Win Scenario?
Table: Overview of P&G Global Business Services and Corporate Functions
Future Outlook
Ordering and More Information
Price and Delivery Options


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