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Outsourcing Versus Purchasing: Healthcare Providers and Payers Go Their Own Way

Product Type: Market Research Report
Published by: IDC
Published: October 2004
Product Code: R104-17433
Description

This IDC study contains results from IDC's 2004 U.S. Healthcare Provider IT Survey and U.S. Healthcare Payer IT Survey, which queried, respectively, 100 healthcare provider and 46 healthcare payer respondents.

Even though many industries are calling for a simplifications of IT solutions to streamline business processes and lower IT costs, healthcare ? if based on the data from our survey respondents ? is not one of these industries.

"Ironically enough, vendors that specialize in end-to-end or standalone/best-of-breed applications may well want to market their applications with an option toward higher (not lower) degrees of customization to 'appease' this current preference among the healthcare community," said Scott Tiazkun, IDC program manager, U.S. IT Opportunity, Healthcare.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Outsourcing on a Macrolevel: Unease in Most Functional Areas
Figure: Outsourcing of IT and Business Functions by Healthcare Subsector
Table: Outsourcing of IT and Business Functions by Healthcare Subsector (% of Respondents)
Table: Business Functions That Are Outsourced by Healthcare Subsector (% of Respondents)
Outsourcing of IT: Growing Acceptance Among Providers
Table: IT Systems That Are Outsourced by Healthcare Subsector (% of Respondents)
Figure: Reason for Outsourcing Business Function or System by Healthcare Subsector
Purchasing: Custom Is King
Figure: Preferred Software Solution Type by Healthcare Subsector
Figure: Preferred IT Vendor Type by Healthcare Subsector
Figure: Importance of IT Vendor Attributes by Healthcare Subsector
Future Outlook
Figure: Planned Change in Level of Outsourcing over the Next Three Years by Healthcare Subsector
Essential Guidance
Learn More
Related Research
Appendix: Base Questions for IDC's U.S. Healthcare Provider IT Survey and U.S. Healthcare Payer IT Survey
Base Questions for IDC's U.S. Healthcare Provider IT Survey
Base Questions for IDC's U.S. Healthcare Payer IT Survey
Synopsis
Ordering and More Information
Price and Delivery Options



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