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U.S. IT Outsourcing Services 2004-2008 Forecast Update: October 2004Product Type: Market Research ReportPublished by: IDC Published: October 2004 Product Code: R104-17455 Description
This IDC study provides an updated market forecast for the U.S. IT outsourcing market, along with analysis on key events in this market that will require players to make significant changes to their business models. The document answers the following questions: How will emerging models (such as utility computing) and business models (such as offshore) impact the opportunities for outsourcers? What are the key investments that outsourcers and players looking to compete in the outsourcing market should make to be successful? What are key industry trends in the outsourcing market, and how should outsourcers respond?"The world of IT outsourcing is undergoing significant changes that will require the increasing use of newer service models such as utility computing and business models such as offshore to meet customer needs for not only lower-cost services, but services that can be provisioned on a pay-as-you-go model across multiple geographies and on a 24 x 7 basis. Success for any player, given these challenges, will require making new investments in skills, delivery capabilities, and geographies," said David Tapper, director of IT Outsourcing, Utility, and Global Offshore Services research at IDC. Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Situation Overview Key Trends Figure: Integrated Sourcing Strategy Offshore Opportunities Figure: Offshore Opportunity Matrix Future Outlook Forecast and Assumptions Table: U.S. IT Outsourcing Services Spending, 2003-2008 Table: Key Forecast Assumptions for the U.S. IT Outsourcing Services Market, 2004-2008 Future Impact The Need to Build a "Disruptive" Business Unit and Cannibalize the Traditional IT Services Model Aligning Investment Strategy with Customer Need to "Transform" to Utility Computing While Leveraging Traditional Services Model Both "Onshore" and "Offshore" The Need to Access SMB and "Offshore" Markets Essential Guidance Learn More Related Research Synopsis |
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