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Canadian IS and Nework/Desktop Outsourcing Competitive Analysis, 2004

Product Type: Market Research Report
Published by: IDC
Published: December 2004
Product Code: R104-17831
Description

"Canadian companies thoroughly evaluate their options when selecting an ISO or NDOS provider," says Leslie Rosenblood, senior analyst, outsourcing services. "As a result, companies usually renew with their existing outsourcing provider upon contract expiry."

Table of Contents
Table of Contents
IDC Opinion
In This Study
Situation Overview
IDC's View of Outsourcing Services
Assess Current Situation
IS Outsourcing
Figure: Action Upon Expiry of IS Outsourcing Contract
Network and Desktop Outsourcing
Figure: Action Upon Expiry of Network and Desktop Outsourcing Contract
Revenue Review
Table: Top IT Outsourcing Service Providers in Canada, 2003
IBM
CGI
EDS
HP
CSC
Capgemini
Bell
TELUS
Accenture
Allstream
Other
Future Outlook
IS Outsourcing
Figure: Plans to enter an IS Outsourcing deal
Figure: Scope change in IS Outsourcing Contracts
Network and Desktop Outsourcing
Figure: Plans to Enter a Desktop Outsourcing Deal
Figure: Scope change in Network and Desktop Outsourcing Contracts
Essential Guidance
Competitors' ISO clients are unlikely to become your customers
New clients represent the greatest opportunity
Existing clients are a potential source of incremental revenue
Learn More
Related Research
Definitions
IS Outsourcing
Vertical Segementation
Methodology
Synopsis
Ordering and More Information
Price and Delivery Options



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