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Denmark: IT Outsourcing and Utility Services 2003 Vendor Shares and 2004-2008 ForecastProduct Type: Market Research ReportPublished by: IDC Published: December 2004 Product Code: R104-17862 Description
The Danish outsourcing market grew 25% in 2003 and is estimated to grow another 28% in 2004. Total value reached 7.1 B DKK in 2003 and just above 9 M DKK in 2004. The mega deals of 2003 form a large part of the growth, but also the the number of smaller contracts on discrete areas such as application management and managed security services experienced a lot of growth. "Acceptance of IT outsourcing is widespread" says research manager Mette Ahorlu, IDC. "We see outsourcing being accpted in medium sized and smaller companies as well. The smaller companies largely go for full scale outsourcing combining servers, networks and desktop management in one agreement. In the very large accounts it is especially application management that is on the agenda today after outsourcing of the infrastructure is completed in many companies. The high growth shows how the market has been professionalized. The offerings are streamlined, methodologies and procedures well documented, and both vendors and customers are confident and see the advantages in outsourcing" IDC expects high growth rates to continue although at a more moderate level: 15% is expected for 2005 slowly declining to 9% in 2008. Table of Contents
Table of ContentsIDC Opinion In This Study Executive Summary Methodology IDC's Definitions of Outsourcing Overall Definition of Outsourcing IDC's view of Outsourcing Services Figure: IDC's view of Outsourcing Services Figure: The IT Outsourcing, Processing Services and BPO Relationship Difference Between Outsourcing and Managed Services Figure: Managed Services vs. Outsourcing Captive Market Situation Overview Table: TOP 20 IT Outsourcing Deals in the Nordics by Size in 2003 Top 10 Outsourcing Players in 2003 Table: Danish Outsourcing Services Vendor Shares 2002-2004, DKK M Figure: Danish Market for outsourcing services 2003, Top 7 Vendor Market Shares Table: Examples of Danish Outsourcing Deals in 2004 IS Outsourcing Figure: Danish Market for IS outsourcing 2003, Top 7 Vendor Market Shares Table: Top 7 Danish IS Outsourcing Vendor Shares 2003, DKK M Application Outsourcing Figure: Danish Market for Application Outsourcing 2003, Top 6 Vendor Market Shares Table: Top 6 Danish Application Outsourcing Vendor Shares 2003, DKK M Network and Desktop Outsourcing Figure: Danish Market for Network and Desktop Outsourcing 2003, Top 7 Vendor Market Shares Table: Top 7 Danish Network and Desktop Outsourcing Vendor Shares 2003, DKK M System Infrastructure Service Providers Figure: Danish Market for system Infrastructure Service Providers 2003, Top 6 Vendor Market Shares Table: Top 6 Danish System Infrastructure Service Providers, Market Shares 2003, DKK M Future Outlook Market Trends, Drivers and Inhibitors Overall Market Trends influencing Outsourcing IT Outsourcing Market Trends Other Key Trends Forecast and Assumptions Table: Key Forecast Assumptions for the Danish IT Outsourcing Services, 2003-08 Table: Forecast for the Danish Outsourcing Market 2003-2008, by Engagement Type, DKK M Figure: Forecast for the Danish Outsourcing Market 2003-2008, by Engagement Type, DKK M IS Outsourcing Table: Forecast for the Danish IS Outsourcing Market 2003-2008, DKK M Application Management Table: Forecast for the Danish Application Outsourcing Market 2003-2008, DKK M Application Service Providers Network and Desktop Management Services Table: Forecast for the Danish Network and Desktop Outsourcing Market 2003-2008, DKK M System Infrastructure Service Providers Table: Forecast for the Danish System Infrastructure Service Provider Market 2003-2008, DKK M Table: Forecast for the Danish Market for Managed Security Services 2003-2008, DKK M Utility Computing Figure: The Utility Computing Spectrum Figure: Utility Computing Delivery Models User attitudes to Utility Services - Nordic Enterprise Survey 2004 Figure: Perception of Utility Services by Country Figure: Reasons for Buying Utility Services by Country Figure: Barriers to Utility Model by Country Utility Services Market and Forecast Table: Forecast for utility based services in Denmark 2003-2008 Competitive Environment Figure: Infrastructure Management Services - Market Approaches Figure: Market Strategy Leadership Grid Competitive Parameters Opportunity Alignment Ability to Gain Share Figure: Outsourcing Vendor Positioning, Denmark 2004 IBM with Mærsk Data and DMdata CSC KMD Midsize vendors Siemens Business Services NNIT HP T-systems EDS Other outsourcing vendors Essential Guidance Learn More Related Research Appendix A IS Outsourcing Definition Exceptions Technologies Processing Services Definition Exceptions Technologies Applications Outsourcing Definition Exceptions Technologies Network Management Services Definition Exceptions Technologies Desktop Management Services Definition Exceptions Technologies SISP Web Hosting Synopsis |
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