|
|
Linking Telecom Operations with Business: The Role of OSS/BSSProduct Type: Market Research ReportPublished by: IDC Published: December 2004 Product Code: R104-17970 Description
This IDC study identifies key business and technology challenges that must shape decisions concerning operational support systems/business support systems (OSS/BSS). The role of business processes and technology is discussed in terms of the OSS/BSS. "Too many service providers remain focused on technology. As service providers are making choices about which OSS/BSS truly deliver competitive advantage, being attuned to business objectives is important." ? Elisabeth Rainge, director, Next-Generation OSS and Billing Table of Contents
Table of ContentsIDC Opinion In This Study Situation Overview Operating Dynamically Technology Management Business Process Management Future Outlook Business Strategies Selected Key Performance Indicators Essential Guidance Actions to Consider Learn More Related Research Synopsis |
|
||||||||
MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence. |