Poland Business Solutions and Infrastructure Management Services 2004-2008 Forecast

Poland Business Solutions and Infrastructure Management Services 2004-2008 Forecast and 2003 Vendor Shares

Product Type: Market Research Report
Published by: IDC
Published: December 2004
Product Code: R104-18029

Description

This IDC study is designed to give an update of the current market and potential opportunities in Poland for business solutions and IT infrastructure services that are delivered to address a customer's specific business or IT infrastructure problem. It also includes profiles of the top providers in this market.

IDC CEMA tracks following categories of the business solution services and IT infrastructure services market:

Business solutions such as back-office, front-office and SCM, enterprise portal solutions, business intelligence & analytics solutions, and content and document management services. IT infrastructure services such as information security services, mission critical and recovery services, and storage services.

The study helps to identify and answer the following questions:

What is the size of the solutions services market broken down by services activity and vertical industry in Poland? What is the revenue forecast for solutions services for the next five years? Who are the leading players in each business solution and infrastructure services category and what are their strategies for the future? What are the key growth areas in the solution market? What are the prevailing forces shaping the direction of solutions market in Poland?

For this comprehensive study on the emerging IT solutions market in Poland, IDC surveyed some 200 major IT providers.

"Understanding customers' business processes on one hand and being open and ready to share knowledge with customers is absolutely essential for any company that has a strategic plan to become a leading player on the solutions market. Vendors chasing the lucrative business solution markets need to acquire in-depth knowledge of business processes to match their technological acumen. Both IT infrastructure services and business solutions by definition require not only IT skills but also thorough business management expertise. Furthermore, many business solutions have not taken deep root on the Polish market, and thus require extensive end-user education and more pre-sales and marketing activities than more mature markets. Being a partner is a key to success." ? Ewa Zborowska, Research Analyst, IDC CEMA

Table of Contents

Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Figure: Spending (US$M) on Business Solutions and Infrastructure Management Services in Poland, 2003 and 2008
Definition of Infrastructure Management Services and Business Solutions
Infrastructure Management Services
Business Solution Services
Situation Overview
IT Market Overview
Table: Overview of IT Spending (US$M) in Poland, 2003
Drivers
Inhibitors
Outlook for 2004
Overview of the Infrastructure Management Services and Business Solutions Market in Poland
Table: Overview of the Business Solutions and Infrastructure Management Services Market (US$M) by Solution Category, in Poland, 2003
Figure: Overview of the Business Solutions and Infrastructure Management Services Market According to Segment, in Poland, 2003
End Users are Interested in a Holistic View
Partners Wanted
Smaller Vendors Find Niche Markets
Major Players are Household Names
EU Funds Influencing Market Capacity
Customer Knowledge Becoming a Factor
IT Infrastructure Management Services
Figure: Overview of Infrastructure Management Services in Poland, 2003
Figure: Overview of Infrastructure Management Services by Vendor, in Poland, 2003
Information Security Services
Drivers
Inhibitors
Table: Vendor Market Share of Information Security Services Revenue (US$M) in Poland, 2003
IDC Analysis
Mission-Critical and Recovery Services
Drivers
Inhibitors
Table: Vendor Market Share of Mission-Critical and Recovery Services Revenue (US$M) in Poland, 2003
IDC Analysis
Storage Services
Drivers
Inhibitors
Table: Vendor Market Share of Storage Services Revenue (US$M) in Poland, 2003
IDC Analysis
Business Solutions
Figure: Overview of Business Solutions Services in Poland, 2003
Figure: Overview of Business Solutions Services by Vendor, in Poland, 2003
Back-Office Solutions Services
Drivers
Inhibitors
Table: Vendor Market Share of Back-Office Solutions Services Revenue (US$M) in Poland, 2003
IDC Analysis
Front-Office Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Front-Office Solutions Services Revenue (US$M) in Poland, 2003
IDC Analysis
Supply Chain Management Services
Drivers
Inhibitors
Table: Vendor Market Share of Supply Chain Management Services Revenue (US$M) in Poland, 2003
IDC Analysis
Enterprise Portal Services
Drivers
Inhibitors
Table: Vendor Market Share of Enterprise Portal Services Revenue (US$M) in Poland, 2003
IDC Analysis
Business Intelligence, Analytics Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Business Intelligence, Analytics Solutions Services Revenue (US$M), in Poland, 2003
IDC Analysis
Content & Document Management Services
Drivers
Inhibitors
Table: Vendor Market Share of Content & Document Management Solution Services Revenue (US$M), in Poland, 2003
IDC Analysis
Mapping Solutions Services to IDC's Foundation Markets
System Integration
Application Consulting & Customization and Custom Application Development
IT Consulting
Combined Outsourcing Categories
Profiles of the Leading Solutions Providers in Poland
IBM
Infrastructure Management Services Portfolio
Business Solutions Portfolio
Contracts/Clients/Partners
Table: IBM's Revenue (US$M) by Solution Service, 2003
Table: Overview of IBM's Solutions Contracts, 2003
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of IBM, 2003-2008
HP
Infrastructure Management Services Portfolio
Business Solutions Portfolio
Contracts/Clients/Partners
Table: HP's Revenue (US$M) by Solution Service, 2003
Table: Overview of HP's Contracts, 2003
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of HP, 2003-2008
Prokom
Infrastructure Management Services Portfolio
Business Solutions Portfolio
Contracts/Clients/Partners
Table: Prokom's Revenue (US$M) by Solution Service, 2003
Table: Overview of Prokom's Contracts, 2003
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of Prokom, 2003-2008
SAP
Infrastructure Management Services Portfolio
Business Solutions Portfolio
Contracts/Clients/Partners
Table: SAP's Revenue (US$M) by Solution Service, 2003
Table: Overview of SAP's Contracts, 2003
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of SAP, 2003-2008
ComputerLand
Services Overview
Infrastructure Management Services Portfolio
Business Solutions Portfolio
Table: ComputerLand's Revenue (US$M) by Solution Service, 2003
Table: Overview of ComputerLand's contracts, 2003
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of ComputerLand, 2003-2008
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of ComputerLand, 2003-2008
Future Outlook
Forecast and Assumptions
Table: Key Forecast Assumptions for the Business Solutions and Infrastructure Services Market, in Poland, 2003-2008
Table: Forecast of the Business Solutions and Infrastructure Management Services Market (US$M) According to Segment, in Poland, 2003-2008
Figure: Growth Rates of Solution Services by Solution Category in Poland, 2003-2008
Information Security Services
Mission-Critical & Recovery Services
Storage Services
Figure: Growth Rates of Infrastructure Services by Solution Category, in Poland, 2003-2008
Figure: Growth Rates of Business Solutions by Solution Category, in Poland, 2003-2008
Back-Office Solutions
Front-Office Solutions
Supply Chain Management Services
Enterprise Portal Services
Business Intelligence, Analytics Solutions
Content & Document Management Services
IDC Leadership Grid: Business Solutions and Infrastructure Services in Poland
Market Maturity (X Axis)
Growth Potential (Y Axis)
Figure: IDC Leadership Grid: Business Solutions and Infrastructure Services in Poland
Essential Guidance
Understand Customers' Business Processes
Educate Customers About Infrastructure Solutions
Let the End Users See the Profit
Expand Accurate Mid-Market Strategy
Learn More
Related Research
Definitions of IT Infrastructure Solutions
Information Security Services
Consulting
Implementation
Management Services
Response Services
Education & Training Services
Mission-Critical & Recovery Services
Exceptions
Storage Services
Direct Attachment
Network Attachment
Consulting
Implementation/Integration
Management Services
Support
Definitions of Business Solutions
Back-Office Solutions Services
Exceptions
Technologies
Front-Office Solutions
Front-Office Segments
Customer Interaction
Call Centers
Customer Contact Centers
Sales Automation
Marketing Automation
Note on Web-Based CRM
Exceptions
Supply Chain Management Services
Exceptions
Business Intelligence, Analytics Solutions
Content & Document Management
Exceptions and exclusions
Enterprise Portal Services
Consulting
Implementation
Operations
Methodology
Methodology Overview
Research Sources
Synopsis

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