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Worldwide and U.S. Procurement BPO 2005-2009 ForecastProduct Type: Market Research ReportPublished by: IDC Published: March 2005 Product Code: R104-19333 Description
This IDC study presents the annual update to the five-year forecast for the worldwide market for procurement BPO services. The purpose of this document is to identify and quantify the effects of recent trends and events influencing the procurement BPO services opportunity through 2004 and their effects on the five-year forecast. The document answers the following questions: What are IDC's predictions and assumptions related to the market forces affecting the procurement BPO services market, and what effects will they have on the market forecasts? Which assumptions are of sufficient importance that a change in the assumption would result in a change in the market forecasts? What effects might developments in this market have on the players in it? How might the developments predicted in this market affect the revenue of the players?"2004 saw a significant pickup in procurement BPO activity. Companies are moving beyond discrete outsourcing to adopt more comprehensive engagements that span multiple procurement subprocesses. Yet, the market continues to be in early adopter phase, and vendors face a steep learning curve that presents both opportunities and challenges," said Romala Ravi, director, BPO Services. Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Definitions Procurement Procurement BPO What Is Not Included? Presentation of Forecasts What Is Being Presented? How Are the Forecasts Presented? Executive Summary 2004 Key Market Trends Key Buyer Trends Key Vendor Trends Forecast and Assumptions Worldwide Procurement BPO Forecast Forecast Drivers Forecast Inhibitors What to Expect for Procurement BPO in 2005 Situation Overview 2004 Key Market Trends Table: Key 2004 Market Trends and Implications for the Procurement BPO Market Buyer Trends More Comprehensive Deals Signed Most Deals are Small to Midsize Engagements, with Large Engagements Few in Number Connecting Procurement with Accounts Payable in the Procure-to-Pay Process Manufacturing Sector at the Forefront of BPO Adoption Financial Services Sector Pushing the Envelope for Comprehensive BPO Adoption Large Organizations Driving the Lion's Share of Procurement BPO Adoption Cost Continuing as an Anchor Driver Early Signs Emerging That Companies Are Thinking Beyond Cost Demonstrated Vendor Commitment is a Key Deal Clincher for Comprehensive Deals Direct Goods Procurement Gradually Gaining Mindshare Contract Length Increasing Vendor Trends Competitive Landscape Made Up of Three Loose Categories of Vendors with Diverse Business Models Acquisitions to Round Out Gaps or Enter into Procurement BPO Steep Learning Curve for Comprehensive Deals and Much to Do to Build Up Procurement BPO Capabilities Long and Arduous Pursuit Process Being Directed by Client Demand Future Outlook Forecast and Assumptions Worldwide Market Opportunity Table: Worldwide Procurement BPO Spending by Region, 2004-2009 ($M) Table: Key Forecast Assumptions for the Worldwide and U.S. Procurement BPO Services Market, 2005-2009 Analysis by Region The Americas EMEA Asia/Pacific U.S. Market Opportunity Table: U.S. Procurement BPO Spending, 2004-2009 Figure: U.S. Procurement BPO Spending and Growth, 2004?2009 U.S. Market Contract Analysis Expectations for This Market in 2005 Interest Will Continue to Be Strong, and Vendors Can Expect a More Educated Buyer Base 2005 Will Be a Year of Validation as Explicit Results Come in from Early Comprehensive Deals Large IT Service Providers Are Likely Contenders for Market Leadership The Market Will Continue to See Many Small and Midsize Deals, with Occasional Large Deals Direct Procurement Outsourcing Will Grow in Fits and Starts Service Providers Will Continue to Make Investments to Round Out Capability Gaps Essential Guidance Learn More Related Research Synopsis |
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