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Worldwide and U.S. Procurement BPO 2005-2009 Forecast

Product Type: Market Research Report
Published by: IDC
Published: March 2005
Product Code: R104-19333
Description

This IDC study presents the annual update to the five-year forecast for the worldwide market for procurement BPO services. The purpose of this document is to identify and quantify the effects of recent trends and events influencing the procurement BPO services opportunity through 2004 and their effects on the five-year forecast. The document answers the following questions:

What are IDC's predictions and assumptions related to the market forces affecting the procurement BPO services market, and what effects will they have on the market forecasts? Which assumptions are of sufficient importance that a change in the assumption would result in a change in the market forecasts? What effects might developments in this market have on the players in it? How might the developments predicted in this market affect the revenue of the players?

"2004 saw a significant pickup in procurement BPO activity. Companies are moving beyond discrete outsourcing to adopt more comprehensive engagements that span multiple procurement subprocesses. Yet, the market continues to be in early adopter phase, and vendors face a steep learning curve that presents both opportunities and challenges," said Romala Ravi, director, BPO Services.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Definitions
Procurement
Procurement BPO
What Is Not Included?
Presentation of Forecasts
What Is Being Presented?
How Are the Forecasts Presented?
Executive Summary
2004 Key Market Trends
Key Buyer Trends
Key Vendor Trends
Forecast and Assumptions
Worldwide Procurement BPO Forecast
Forecast Drivers
Forecast Inhibitors
What to Expect for Procurement BPO in 2005
Situation Overview
2004 Key Market Trends
Table: Key 2004 Market Trends and Implications for the Procurement BPO Market
Buyer Trends
More Comprehensive Deals Signed
Most Deals are Small to Midsize Engagements, with Large Engagements Few in Number
Connecting Procurement with Accounts Payable in the Procure-to-Pay Process
Manufacturing Sector at the Forefront of BPO Adoption
Financial Services Sector Pushing the Envelope for Comprehensive BPO Adoption
Large Organizations Driving the Lion's Share of Procurement BPO Adoption
Cost Continuing as an Anchor Driver
Early Signs Emerging That Companies Are Thinking Beyond Cost
Demonstrated Vendor Commitment is a Key Deal Clincher for Comprehensive Deals
Direct Goods Procurement Gradually Gaining Mindshare
Contract Length Increasing
Vendor Trends
Competitive Landscape Made Up of Three Loose Categories of Vendors with Diverse Business Models
Acquisitions to Round Out Gaps or Enter into Procurement BPO
Steep Learning Curve for Comprehensive Deals and Much to Do to Build Up Procurement BPO Capabilities
Long and Arduous Pursuit Process Being Directed by Client Demand
Future Outlook
Forecast and Assumptions
Worldwide Market Opportunity
Table: Worldwide Procurement BPO Spending by Region, 2004-2009 ($M)
Table: Key Forecast Assumptions for the Worldwide and U.S. Procurement BPO Services Market, 2005-2009
Analysis by Region
The Americas
EMEA
Asia/Pacific
U.S. Market Opportunity
Table: U.S. Procurement BPO Spending, 2004-2009
Figure: U.S. Procurement BPO Spending and Growth, 2004?2009
U.S. Market Contract Analysis
Expectations for This Market in 2005
Interest Will Continue to Be Strong, and Vendors Can Expect a More Educated Buyer Base
2005 Will Be a Year of Validation as Explicit Results Come in from Early Comprehensive Deals
Large IT Service Providers Are Likely Contenders for Market Leadership
The Market Will Continue to See Many Small and Midsize Deals, with Occasional Large Deals
Direct Procurement Outsourcing Will Grow in Fits and Starts
Service Providers Will Continue to Make Investments to Round Out Capability Gaps
Essential Guidance
Learn More
Related Research
Synopsis
Ordering and More Information
Price and Delivery Options



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