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Australia Outsourcing 2004 Service Provider Profiles: A Look at the Strategies of Global Offshore Players

Product Type: Market Research Report
Published by: IDC
Published: June 2005
Product Code: R104-20178
Description

This IDC study provides in-depth profiles of India-based and non?India-based service providers.

"With the outsourcing market continuing to show growth, though modest, a number of offshore vendors are increasing their presence in this market and looking to become more significant players. Offshore is gaining considerable traction and interest in Australia, and it is only a matter of time before it becomes an inevitable megatrend. The Indian and some non-Indian offshore players are aggressively positioning their offerings, not only in terms of cost savings but also process improvements and faster turnaround times," says Aprajita Sharma, senior analyst for Outsourcing and BPO.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Profiles
Table: Australia Emerging Offshore Service Providers by Geography
Executive Summary
Situation Overview
Trend Toward Offshore
Offshore/Nearshore Model Definitions
Offshore: Sourcing Versus Outsourcing
Offshore Versus Nearshore
Service Options
Figure: Offshore Business Model Sourcing Options
Trend Toward Selective Outsourcing
Potential Offshore Leadership Grid in Australia
Figure: IDC Leadership Grid: Australia Outsourcing Market
Quadrant 1: Outperformers
Quadrant 2: Unrealised Potential ? Service Execution and Capabilities
Quadrant 3: Unrealised Potential ? Market Image and Effectiveness
Quadrant 4: Underperformers
Future Outlook
Competitive Analysis: The Absolute Essential Takeaways
Essential Guidance
Offensive Strategies: Penetrating Onshore Markets
Making Key Investments
Provisioning Higher Value Services and Defining a "Sourcing Strategy"
Identifying Target Markets and Services
Aligning Investments
Defensive Strategies: Protecting Home Turf
Opportunities and Challenges
Opportunities
Figure: Offshore Opportunity Matrix
Opportunities and Threats for Offshore Providers in Australia
Table: Top Opportunities for Offshore Players in Australia
Challenges
Table: Top Challenges for Offshore Providers in Australia
Offshore Provider Profiles
HCL Technologies
Company Overview
Company Vision
Company Strategy
Table: HCL Technologies: Company Overview
Differentiation, Strengths, and Competitive Advantage
Core Competencies
Services Offered
IDC Analysis
Infosys
Company Overview
Company Vision
Company Strategy
Table: Infosys: Company Overview
Differentiation, Strengths, and Competitive Advantage
Core Competencies
Services Offered
IDC Analysis
Wipro
Company Overview
Company Vision
Company Strategy
Table: Wipro: Company Overview
Differentiation, Strengths, and Competitive Advantage
Core Competencies
Services Offered
IDC Analysis
Patni
Company Overview
Company Vision
Company Strategy
Table: Patni: Company Overview
Differentiation, Strengths, and Competitive Advantage
Core Competencies
Services Offered
IDC Analysis
Satyam
Company Overview
Table: Satyam: Company Overview
Company Vision
Company Strategy
Differentiation, Strengths, and Competitive Advantage
Core Competencies
Services Offered
IDC Analysis
Tata Consultancy Services
Company Overview
Company Vision
Company Strategy
Differentiation, Strengths, and Competitive Advantage
Table: Tata Consultancy Services: Company Overview
Core Competencies
Services Offered
IDC Analysis
Covansys
Company Overview
Table: Covansys: Company Overview
Company Vision
Company Strategy
Differentiation, Strengths and Competitive Advantage
Core Competencies
Services Offered
IDC Analysis
Exigen Group
Company Overview
Table: Exigen Group: Company Overview
Company Vision
Company Strategy
Differentiation, Strengths, and Competitive Advantage
Core Competencies
Services Offered
IDC Analysis
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Synopsis
Ordering and More Information
Price and Delivery Options



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