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Asia/Pacific (Excluding Japan) Human Resources and Training Business Process Outsourcing 2004-2009 Forecast and Analysis

Product Type: Market Research Report
Published by: IDC
Published: August 2005
Product Code: R104-20621
Description

This IDC study represents a comprehensive overview of the market opportunities and forecasts for Human Resources (HR) and Training Business Process Outsourcing (BPO) in the Asia Pacific (excluding Japan) region or APEJ. This inaugural APEJ BPO Program covers quantitative and qualitative insights for HR and Training BPO as well as sub-sections within HR, such as payroll, benefits and staffing.

This report is of value to service providers in answering the following questions:

What is the HR and Training BPO market size for the following countries: Australia, New Zealand, China, India, Korea, Singapore, Hong Kong, Malaysia, Taiwan, Thailand, Philippines, Indonesia and the rest of APEJ? Where are the opportunities in HR and Training and which markets are growing? What are the unique characteristics, challenges and issues faced by each varied and unique market in APEJ?

"The adoption of HR BPO varies from semi-mature adopter countries such as Australia to developing countries such as Malaysia. Successful vendors have been able to leverage IT to gain a foothold in the market as much of HR BPO has large IT components built into the projects," says IDC's Asia/Pacific BPO senior analyst Conrad Chang.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Definitions
Business Process Outsourcing
Processing Services
Distinction Between BPO and Processing Services
Human Resources
Training
Situation Overview
Future Outlook
Forecast and Assumptions
Asia/Pacific (Excluding Japan) Key Forecast Assumptions for BPO and Macroeconomic Outlook
Table: Key Forecast Assumptions for the Asia/Pacific (Excluding Japan) BPO Services Market, 2004-2009
Table: Key Forecast Assumptions for the Asia/Pacific (Excluding Japan) Macroeconomic Outlook, 2005
Total Asia/Pacific (Excluding Japan) HR BPO Forecast by Country
Table: Asia/Pacific (Excluding Japan) HR BPO Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) HR Processing Services Forecast by Country
Table: Asia/Pacific (Excluding Japan) HR Processing Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Training BPO Forecast by Country
Table: Asia/Pacific (Excluding Japan) Training BPO Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Training Processing Services Forecast by Country
Table: Asia/Pacific (Excluding Japan) Training Processing Services Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Payroll BPO Forecast by Country
Table: Asia/Pacific (Excluding Japan) Payroll BPO Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Payroll Processing Services Forecast by Country
Table: Asia/Pacific (Excluding Japan) Payroll Processing Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Benefits BPO Forecast by Country
Table: Asia/Pacific (Excluding Japan) Benefits BPO Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Benefits Processing Services Forecast by Country
Table: Asia/Pacific (Excluding Japan) Benefits Processing Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Staffing BPO Forecast by Country
Table: Asia/Pacific (Excluding Japan) Staffing BPO Forecast, 2004-2009 (US$M)
Total Asia/Pacific (Excluding Japan) Staffing Processing Services Forecast by Country
Table: Asia/Pacific (Excluding Japan) Staffing Processing Forecast, 2004-2009 (US$M)
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