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SMBs on the Internet: Vertical Market Profile, 2005

Product Type: Market Research Report
Published by: IDC
Published: September 2005
Product Code: R104-20666
Description

This IDC study examines small and medium-sized business (SMB) Internet-related technology use and demographic characteristics across key industry segments, where small businesses are defined as having fewer than 100 employees and medium-sized firms as having 100?999 employees. This study examines those differences in areas such as Internet penetration and use, methods of Internet access, applications acquired online, promotion and ecommerce, and online buying.

"There is no one-size-fits-all solution for SMBs," says Merle Sandler, senior research analyst in the SMB program at IDC. "They are diverse in nature, and their level of Internet sophistication varies, not only by company size but also by industry."

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Vertical Market Overview
Number of SMBs and Employees by Industry
Annual Revenue by Industry
Revenue Growth Rates
Length of Time in Business
Number of Locations
Figure: U.S. SMBs by Vertical Industry, 2005
Figure: U.S. SMB Mean Number of Employees per Firm by Vertical Industry, 2005
Table: U.S. SMB Revenue, Number of Employees, and Revenue per Full-Time Employee by Vertical Industry, 2005
Table: U.S. SMB Revenue, Number of Employees, and Revenue per Full-Time Employee by Vertical Industry, 2005
Table: U.S. SMB Change in Annual Revenue Growth in the Last 12 Months by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Change in Annual Revenue Growth in the Last 12 Months by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Number of Years in Operation, 2005 (% of Respondents)
Table: U.S. SMB Number of Years in Operation, 2005 (% of Respondents)
Table: U.S. SMB Number of Separate Business Locations by Vertical Industry, 2005
PC Penetration in SMBs
Online SMBs
Profile of Internet Use by SMB Vertical
Monthly Internet Access Charges
High-Speed Internet Access
Table: U.S. SMB PC Ownership by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB PC Ownership by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Internet Access by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Internet Access by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Monthly Charges for Internet Access by Vertical Industry, 2005 (Mean $)
Table: Use of High-Speed Internet Access in Online U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Method of High-Speed Internet Access in Online U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Method of High-Speed Internet Access in Online U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Internet Service Providers
Internet Applications
Promotion and eCommerce
Home Page Hosting and Expenditure
Online Purchasing
Table: Method of Internet Access in U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Method of Internet Access in U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Online Applications and Information Services Used by U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Online Applications and Information Services Used by U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Sales/Promotion Activity in U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Sales/Promotion Activity in U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Home Page Hosting by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Home Page Hosting by Vertical Industry, 2005 (% of Respondents)
Table: U.S. SMB Home Page Investment by Vertical Industry, 2005 (Mean $)
Figure: U.S. SMBs Purchasing Online by Vertical Industry, 2005
Table: Online Purchases by U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Online Purchases by U.S. SMBs by Vertical Industry, 2005 (% of Respondents)
Table: Online Expenditure on Products and Services by U.S. SMBs by Vertical Industry, 2005 (Mean $)
Future Outlook
Essential Guidance
Table: U.S. SMB Characteristics by Vertical Industry, 2005
Table: U.S. SMB Characteristics by Vertical Industry, 2005
Learn More
Methodology
Related Research
Synopsis
Ordering and More Information
Price and Delivery Options



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