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Making Business Mobile: Beyond the Device Understanding the Complexities of Mobile Computing Integration

Product Type: Market Research Report
Published by: IDC
Published: January 2004
Product Code: R104-23092
Description
The proliferation of mobile devices within organizations continues to grow. From laptops to handheld devices and increasingly smart phones, a variety of computing devices have found their way into businesses. "As the number of mobile computing devices increases, so companies are attempting to identify ways to leverage mobile technology capabilities, by implementing and mobilizing enterprise applications, which drive productivity and competitive advantage," said Andrew Brown, program manager within IDC's European mobile devices team. "However, IT decision makers are also faced with the challenge of managing complex multiple-device environments as well as understanding integration with a variety of enterprise systems, and operating within the restrictions of highly scrutinized operational constraints, resulting from the severe economic downturn." This report provides a detailed analysis of the key strategic issues facing IT decision makers with regard to implementing mobile technology, in terms of notebooks, tablet PCs, and mobile devices, as well as implementing mobile solutions (such as mobile device management solutions) designed to enhance productivity through, hardware, software applications and back-end infrastructure. This report will examine the key areas of interest and importance with regard to mobile computing strategy implementation: client access devices, infrastructure integration, connectivity and technology monitoring, mobilizing applications and mobile device management, wireless standards, security issues, training, and support. All these issues need to be considered before undertaking a dedicated mobile computing strategy.
Table of Contents


Table of Contents


IDC Opinion


In This Study


Executive Summary


Situation Overview


Introduction


Mobile Client Access Devices


Figure: Which of the Following Does Your Wireless Strategy Include?


Figure: Average Proportion of Notebooks Being Employed by Each User Category


Figure: Average Proportion of Mobile Devices Being Employed by Each User Category


Figure: Percentage of PDAs purchased by:


Figure: Importance of the Following Criteria When Evaluating a PDA Rollout


Mobile Applications and Mobile Device Management


Mobile Applications


Figure: Relative Importance of Mobile Device Applications


Mobile Device Management


From LAN-Based Management Solutions to Mobile Management Solutions


From Mobile Management Solutions to Wireless Solutions


Technology Monitoring and Connectivity


Mobile Infrastructure Integration


Wireless Standards


Figure: Of the Following, What Would you be Most Likely to Purchase for Your Employees?


Figure: What Are Your Plans as Regard to Wireless Networks?


Wireless Local Area Networks


Bluetooth


Cellular Packet-Based Networks


Summary


Mobile and Wireless Security


Mobile Security is Inferior to Fixed-Line Security


Mobile Offerings Might Allow Unauthorized Access


Security May be Breached if Hardware is Lost or Stolen


Mobile and Wireless Security Outlook


Training and Support


Future Outlook


Beyond the Device ? Understanding the Complexities of Integration


Essential Guidance


Get Trained


Communicate


Be Creative


Standardize


Learn More


Related Research


Synopsis




Ordering and More Information
Price and Delivery Options



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