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European Top 100 Service Providers, 2002Product Type: Market Research ReportPublished by: IDC Published: January 2004 Product Code: R104-23359 Description This IDC study provides a competitive analysis of the European IT services
industry in 2002. It ranks the 100 largest IT services providers based on IT
services revenue generated in Western Europe, and also provides a company
profile of each listed vendor. It is the perfect source for readers keen to
gain insight into the European IT services industry ? particularly IT
professionals, service providers, large end users, and the investor community.
According to Khalid Irshad, senior analyst in IDC's European Services group,
"2002 was another difficult year for the European IT services industry, with IT
investment declining as the economy deteriorated and business confidence
stalled. The challenging economy caused a significant shift in spending
patterns, with discretionary spending on discrete consulting and systems
integrations services reducing and an increase in outsourcing interest as IT
departments tried to optimize existing investments and reduce operating costs.
However, it was not all doom and gloom, with 46 of the top 100 vendors growing
European services revenue by a total of $4 billion and another 20 vendors
seeing flat growth. The opportunities are sill out there ? it's just that
vendors have to increasingly fight harder to win them."Table of Contents Table of Contents IDC Opinion In This Study Methodology Executive Summary IT Services Growth Drivers, Inhibitors, and Trends Outlook for 2003 and Beyond Table: Alphabetical Table of the Top 100 IT Service Providers in Western Europe, 2002 Situation Overview Introduction Table: Ranking Table of the Top 100 IT Service Providers in Western Europe, 2002 Future Outlook Vendor Profiles Introduction Service Offerings Client Sectors Revenue Review Geographic Presence IDC Analysis Accenture Service Offerings Business Consulting Technology and Outsourcing Key Client Sectors Revenue Review Table: Key Data for Accenture ($M) Geographic Presence IDC Analysis Alcatel Group Service Offerings Solutions Activities Key Client Sectors Revenue Review Table: Key Data for Alcatel Group ($M) Geographic Presence Alten Service Offerings Client Sectors Revenue Review Table: Key Data for Alten ($M) Geographic Presence Altran Service Offerings Client Sectors Revenue Review Table: Key Data for Altran ($M) Geographic Presence IDC Analysis AMS (American Management Systems) Service Offerings Client Sectors Revenue Review Table: Key Data for AMS (American Management Systems) ($M) Geographic Presence Anite Group Service Offerings Client Sectors Revenue Review Table: Key Data for Anite Group ($M) Geographic Presence Articon-Integralis Service Offerings Key Client Sectors Revenue Review Table: Key Data for Articon-Integralis ($M) Geographic Presence Ascom Service Offerings Client Sectors Revenue Review Table: Key Data for Ascom ($M) Geographic Presence Atos Origin Service Offerings Client Sectors Revenue Review Table: Key Data for Atos Origin ($M) Geographic Presence IDC Analysis Automatic Data Processing Service Offerings Client Sectors Revenue Review Table: Key Data for Automatic Data Processing ($M) Geographic Presence Azertia Service Offerings Client Sectors Revenue Review Table: Key Data for Azertia ($M) Geographic Presence Baan (Formerly Part of Invensys) Service Offerings Revenue Review Table: Key Data for Baan (part of Invensys plc) ($M) Geographic Presence BearingPoint (Formerly KPMG Consulting Inc.) Service Offerings Client Sectors Revenue Review Table: Key Data for BearingPoint (Formerly KPMG Consulting Inc.) ($M) Geographic Presence BT Global Services (Formerly BT Ignite) (Including Syntegra) Service Offerings BT Global Solutions Syntegra Revenue Review Table: Key Data for BT Global Services ($M) Geographic Presence IDC Analysis Bull Service Offerings Bull Services Bull Technologies Client Sectors Revenue Review Table: Key Data for Bull ($M) Geographic Presence Cap Gemini Ernst & Young (CGE&Y) Service Offerings Client Sectors Revenue Review Table: Key Data for Cap Gemini Ernst & Young ($M) Geographic Presence IDC Analysis Capita Group Service Offerings Professional Services Business Services Commercial Services Integrated Services (Created in 2002) Client Sectors Revenue Review Table: Key Data for Capita Group ($M) Geographic Presence Cegedim Service Offerings Client Sectors Revenue Review Table: Key Data for Cegedim ($M) Geographic Presence Centric Service Offerings Revenue Review Table: Key Data for Centric ($M) Geographic Presence CGI Service Offerings Client Sectors Revenue Review Table: Key Data for CGI ($M) Geographic Presence Cisco Service Offerings Client Sectors Revenue Review Table: Key Data for Cisco ($M) Geographic Presence Comparex Service Offerings Revenue Review Table: Key Data for Comparex ($M) Geographic Presence Computacenter Service Offerings Client Sectors Revenue Review Table: Key Data for Computacenter ($M) Geographic Presence IDC Analysis CS Communication and Systèmes Service Offerings Network Services Outsourcing Technology Solutions and Consulting Industrial and Scientific Applications Defense and Air Traffic Control Systems Highways Client Sectors Revenue Review Table: Key Data for CS Communication & Systèmes ($M) Geographic Presence CSC Service Offerings Client Sectors Revenue Review Table: Key Data for CSC ($M) Geographic Presence IDC Analysis Datev Service Offerings Customer Service Data Processing Client Sectors Revenue Review Table: Key Data for Datev ($M) Geographic Presence Dell Services Service Offerings Client Sectors Revenue Review Table: Key Data for Dell Services ($M) Geographic Presence Deloitte Consulting (now Deloitte) Service Offerings Key Client Sectors Revenue Review Table: Key Data for Deloitte Consulting (now Deloitte) ($M) Geographic Presence Dimension Data Service Offerings Client Sectors Revenue Review Table: Key Data for Dimension Data ($M) Geographic Presence EDB Business Partner Service Offerings Client Sectors Revenue Review Table: Key Data for EDB Business Partner ($M) Geographic Presence EDS Service Offerings EDS AT Kearney PLM Solutions Key Client Sectors Revenue Review Table: Key Data for EDS ($M) Geographic Presence IDC Analysis Elsag Service Offerings Client Sectors Revenue Review Table: Key Data for Elsag ($M) Geographic Presence EMC Service Offerings Client Sectors Revenue Review Table: Key Data for EMC ($M) Geographic Presence Equant NV Service Offerings Revenue Review Table: Key Data for Equant NV ($M) Geographic Presence ErgoGroup Service Offerings Revenue Review Table: Key Data for ErgoGroup ($M) Geographic Presence Etnoteam Service Offerings Client Sectors Revenue Review Table: Key Data for Etnoteam ($M) Geographic Presence Euriware Group Service Offerings Client Sectors Revenue Review Table: Key Data for Euriware Group ($M) Geographic Presence Fiducia Service Offerings Client Sectors Revenue Review Table: Key Data for Fiducia ($M) Geographic Presence Fujitsu Service Offerings Fujitsu Services (Formerly ICL) Fujitsu Consulting (Formerly DMR Consulting) Client Sectors Revenue Review Table: Key Data for Fujitsu ($M) Geographic Presence IDC Analysis Gedas Service Offerings Client Sectors Revenue Review Table: Key Data for Gedas ($M) Geographic Presence Getronics Service Offerings Business Solutions and Consulting Infrastructure Integration Managed Services Client Sectors Revenue Review Table: Key Data for Getronics ($M) Geographic Presence IDC Analysis GFI Informatique Service Offerings Client Sectors Revenue Review Table: Key Data for GFI Informatique ($M) Geographic Presence GFT Technologies Service Offerings Solutions Services Client Sectors Revenue Review Table: Key Data for GFT Technologies ($M) Geographic Presence Gruppo Engineering Service Offerings Client Sectors Revenue Review Table: Key Data for Gruppo Engineering Group ($M) Geographic Presence HP Services Service Offerings Revenue Review Table: Key Data for HP Services ($M) Geographic Presence IDC Analysis Ibermática Service Offerings Client Sectors Revenue Review Table: Key Data for Ibermática ($M) Geographic Presence IBM Global Services Service Offerings Strategic Outsourcing Services IBM Business Consulting Services Integrated Technology Services Other Infrastructure Services Key Client Sectors Revenue Review Table: Key Data for IBM Global Services ($M) Geographic Presence IDC Analysis IBS Service Offerings Client Sectors Revenue Review Table: Key Data for IBS ($M) Geographic Presence Indra Sistemas Service Offerings Client Sectors Revenue Review Table: Key Data for Indra ($M) Geographic Presence Infosys Technologies Ltd. Service Offerings Client Sectors Revenue Review Table: Key Data for Infosys Technologies Ltd. ($M) Geographic Presence Intentia Service Offerings Client Sectors Revenue Review Table: Key Data for Intentia ($M) Geographic Presence InterAccess Service Offerings Revenue Review Table: Key Data for InterAccess BV ($M) Geographic Presence Intracom (including Intrasoft) Service Offerings IT Systems and Solutions Client Sectors Revenue Review Table: Key Data for Intracom (including Intrasoft) ($M) Geographic Presence ITNet Service Offerings Client Sectors Revenue Review Table: Key Data for ITNet ($M) Geographic Presence IT Telecom (including Finsiel and Telesoft) Service Offerings Revenue Review Table: Key Data for IT Telecom ($M) Geographic Presence IDC Analysis KMD (Kommunedata) Service Offerings Client Sector Revenue Review Table: Key Data for KMD ($M) Geographic Presence LogicaCMG (Formerly Logica and CMG) Service Offerings Client Sectors Revenue Review Table: Key Data for LogicaCMG ($M) Geographic Presence IDC Analysis Lufthansa Systems Group Service Offerings Client Sectors Revenue Review Table: Key Data for Lufthansa Systems Group ($M) Geographic Presence Maersk Data Group Service Offerings Client Sectors Revenue Review Table: Key Data for Maersk Data Group ($M) Geographic Presence Merkantildata (now known as Ementor) Service Offerings Key Client Sectors Revenue Review Table: Key Data for Merkantildata (now Ementor) ($M) Geographic Presence Microsoft Service Offerings Microsoft Services Revenue Review Table: Key Data for Microsoft ($M) Geographic Presence Misys Service Offerings Client Sectors Revenue Review Table: Key Data for Misys ($M) Geographic Presence Morse Service Offerings Professional Services Client Sectors Revenue Review Table: Key Data for Morse ($M) Geographic Presence NCR Service Offerings IT Infrastructure Services Services for NCR Solutions Client Sectors Revenue Review Table: Key Data for NCR ($M) Geographic Presence IDC Analysis Neurones Service Offerings Systems and Network Integration Infogérance (Outsourcing Services) eServices Revenue Review Table: Key Data for Neurones ($M) Geographic Presence Novell Inc. (including Cambridge Technology Partners) Service Offerings Revenue Review Table: Key Data for Novell Inc. (incl. CTP) ($M) Geographic Presence Novo Group Service Offerings Client sectors Revenue Review Table: Key Data for Novo Group ($M) Geographic Presence Oracle Service Offerings Client Sectors Revenue Review Table: Key Data for Oracle ($M) Geographic Presence IDC Analysis Ordina NV Service Offerings Solution Areas Client Sectors Revenue Review Table: Key Data for Ordina NV ($M) Geographic Presence PeopleSoft Service Offerings Global Services Client Sectors Revenue Review Table: Key Data for PeopleSoft ($M) Geographic Presence Perot Systems Corp. Service Offerings Client Sectors Revenue Review Table: Key Data for Perot Systems Corp. ($M) Geographic Presence Phoenix IT Services Service Offerings Client Sectors Revenue Review Table: Key Data for Phoenix IT Services ($M) Geographic Presence PinkRoccade Service Offerings Client Sectors Revenue Review Table: Key Data for PinkRoccade ($M) Geographic Presence IDC Analysis Raiffeisen Informatik Zentrum (RIZ) Service Offerings Client Sectors Revenue Review Table: Key Data for Raiffeisen Informatik Zentrum ($M) Geographic Presence Roland Berger Service Offerings Client Sectors Revenue Review Table: Key Data for Roland Berger ($M) Geographic Presence SAIC (Science Applications International Corp.) Service Offerings Client Sectors Revenue Review Table: Key Data for SAIC ($M) Geographic Presence SAP Service Offerings Client Sectors Revenue Review Table: Key Data for SAP ($M) Geographic Presence IDC Analysis SchlumbergerSema Service Offerings Network and Infrastructure Solutions Consulting and Systems Integration Consulting Client Sectors Revenue Review Table: Key Data for SchlumbergerSema ($M) Geographic Presence IDC Analysis Siemens Business Services Service Offerings Client Sectors Revenue Review Table: Key Data for Siemens Business Services ($M) Geographic Presence IDC Analysis Simac Techniek Service Offerings Revenue Review Table: Key Data for Simac Techniek ($M) Geographic Presence Softlab Service Offerings Client Sectors Revenue Review Table: Key Data for Softlab ($M) Geographic Presence Sopra Service Offerings Consulting Services Systems Integration Axway Client Sectors Revenue Review Table: Key Data for Sopra ($M) Geographic Presence Steria Service Offerings Client Sectors Revenue Review Table: Key Data for Steria ($M) Geographic Presence IDC Analysis StorageTek Service Offering Storage Services Client Sectors Revenue Review Table: Key Data for StorageTek ($M) Geographic Presence Sun Microsystems Service Offerings Key Client Sectors Revenue Review Table: Key Data for Sun Microsystems ($M) Geographic Presence IDC Analysis Sungard Availability Services (Including Guardian iT) Service Offerings SunGard Availability Services (AS) Revenue Review Table: Key Data for SunGard Availability Services (including Guardian iT) ($M) Geographic Presence Sylis Group Service Offerings Client Sectors Revenue Review Table: Key Data for Sylis Group ($M) Geographic Presence Synstar Service Offerings Client Sectors Revenue Review Table: Key Data for Synstar ($M) Geographic Presence Tata Consultancy Services Service Offerings Client Sectors Revenue Review Table: Key Data for Tata Consultancy Services ($M) Geographic Presence TDS Service Offerings Client Sectors Revenue Review Table: Key Data for TDS AG ($M) Geographic Presence Thales Information Systems Service Offerings Client Sectors Revenue Review Table: Key Data for Thales Information Systems ($M) Geographic Presence ThyssenKrupp Information Services Service Offerings Triaton ThyssenKrupp Healthcare Services (TKHCS) TKIS Document Services Thyssenkrupp Wiscore Key Markets Revenue Review Table: Key Data for ThyssenKrupp Information Services ($M) Geographic Presence TietoEnator Service Offerings Client Sectors Revenue Review Table: Key Data for TietoEnator ($M) Geographic Presence IDC Analysis Transiciel Service Offerings Integration of Management Systems Insourcing, Administration of Systems and Networks Technologies Client Sectors Revenue Review Table: Key Data for Transiciel ($M) Geographic Presence T-Systems Service Offerings IT Services Network Services (Telecoms services) Client Sectors Revenue Review Table: Key Data for T-Systems ($M) Geographic Presence IDC Analysis Unilog Service Offerings Consulting (Unilog Management) Engineering Client Sectors Revenue Review Table: Key Data for Unilog ($M) Geographic Presence Unisys Service Offerings Key Client Sectors Revenue Review Table: Key Data for Unisys ($M) Geographic Presence IDC Analysis Wipro Technologies Service Offerings Wipro Technologies Client Sectors Revenue Review Table: Key Data for Wipro Technologies ($M) Geographic Presence WM-data Service Offerings Client Sectors Revenue Review Table: Key Data for WM-data ($M) Geographic Presence Xansa plc Service Offerings Business and Technology Consulting IT Implementation Outsourcing Client Sectors Revenue Review Table: Key Data for Xansa plc ($M) Geographic Presence Essential guidance Learn More Related Research Appendix A: IT Services Markets Defined What are IT services? IT Services Market Definitions Application Management (AM) Application Service Providers (ASP) Custom Application Development (CAD) Hardware Deploy and support (HWD&S) IS/IT Outsourcing (ISO/ITO) IT Consulting IT Education and Training Network Consulting and Integration (NCIS) Network and Desktop Outsourcing (NDOS) System Infrastructure Services Provider (SISP) Systems Integration (SI) Software Deploy and support (SWD&S) Further Reading Methodology IDC's European Services Research Team European Level Country Level IDC's New IT Services Taxonomy Definitions of Foundation Markets: The New IT Services View Figure: IDC's Old And New IT Services Market Segment Synopsis |
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