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A Look at Overall Strategies of Australian IT Outsourcers

Product Type: Market Research Report
Published by: IDC
Published: October 2004
Product Code: R104-23487
Description

This IDC study presents a profile of the outsourcing business of a range of leading providers in Australia. It details the revenue, market share, vertical industry as well as highlighting recent changes at the profiled companies.

The outsourcing providers profiled in this study are CSC, EDS, Fujitsu, HP, IBM, and KAZ.

"This study aims to provide analysis of the competitive dynamics that drive the Australian outsourcing marketplace. With the analysis of key trends, readers can then plan how to best manage or engage these companies. It also provides a benchmark for companies in terms of market share, vertical market focus, services offerings, revenue streams, and future direction," says Kathy Benson, research manager, Outsourcing and BPO, IDC Australia.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Introduction
Revenue Review
Table: Australia Outsourcing Market Top 10 Players, 2003
Messages in the Data
Business Strategies
Top Australian IT Outsourcing Vendors
CSC
Table: CSC Overview
Marketing Focus
Vertical Market Focus
Major Customer Wins in 2003
IDC Analysis
EDS
Table: EDS Overview
Marketing Focus
Vertical Market
Major Customer Wins in 2003
IDC Analysis
Fujitsu
Table: Fujitsu Overview
Marketing Focus
Vertical Market
Major Customer Wins in 2003
IDC Analysis
HP
Table: HP Overview
Marketing Focus
Vertical Market
Major Customer Wins in 2003
IDC Analysis
IBM
Table: IBM Overview
Marketing Focus
Major Customer Wins in 2003
IDC Analysis
KAZ
Table: KAZ Overview
Marketing Focus
Major Customer Wins in 2003
IDC Analysis
Market Strategies
Table: Key Australia IS Outsourcing Contracts Signed in 2003
Contract Analysis
Figure: Distribution of Contracts Signed by Revenue, 2003
Figure: Distribution of Significant Contracts Signed by Number, 2003,
Figure: Distribution of Contracts Signed by Contract Value, 2003
Figure: Distribution of Contracts Signed by Term, 2003
Future Outlook
Challenges
IS Outsourcing
NDOS
Essential Guidance
Actions to Consider
Learn More
Related Research
Definitions
IS Outsourcing Services
Exceptions
Technologies
Network and Desktop Outsourcing
Computing Utility Services
Synopsis
Ordering and More Information
Price and Delivery Options



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