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IDC's Top 100 Worldwide Outsourcing Deals of 2003Product Type: Market Research ReportPublished by: IDC Published: December 2004 Product Code: R104-23533 Description Now in its eighth year, this iterative study provides IDC's analysis of the top 100 worldwide outsourcing deals for 2003. This document answers the following questions: Which outsourcer leads the market in winning the most deals by number? By dollar value? Which regions won the most deals? What industries are ranked among the top users of large outsourcing? Are megadeals still a significant component of outsourcing?"The world of deal making for large outsourcing contracts in 2003 continued on a strong path and resulted in just a couple of large players capturing the majority of contract value for the Top 100 outsourcing deals, but with a shift in geographic dominance from the United States to Europe," said David Tapper, director of IT Outsourcing, Utility, and Offshore Services research at IDC. "However, with increased focus by customers on controlling costs, need for accessing 'always on,' more flexible services; convergence of IT and business processes; and an increasingly saturated market in the large enterprise space, along with greater competition from key offshore players, success in this space will require many outsourcers to dramatically alter their business and service delivery models." Table of Contents
Table of ContentsIDC Opinion In This Study Abstract Methodology Executive Summary Values of the Top 100 Outsourcing Contracts Lengths of the Top 100 Outsourcing Contracts Quarterly Outsourcing Activity Outsourcing Activity by Geographic Region Contracts by Industry Outsourcers' Contract Wins Situation Overview Largest Outsourcing Contracts, 2003 Overview Valuation of the Top 100 Deals, 2003 Megadeals: $1 Billion or More Figure: Top 100 Worldwide Outsourcing Contract Share by Value, 2003 Figure: Worldwide Outsourcing Megadeals, 1997?2003 Table: New Worldwide Outsourcing Contracts Valued at $1 Billion or Greater, 2003 $500 Million to $999 Million Deals $250 Million to $499 Million Deals $152 Million to $249 Million Deals Contract Lengths of the Top 100 Deals, 2003 Overview Figure: Top 100 Worldwide Outsourcing Contract Share by Contract Term, 2003 More than 10 Years Ten Years Six to Nine Years Five Years Fewer than Five Years Quarterly Outsourcing Activity Number of Deals Signed Figure: Deal Signing Activity for the Top 100 Worldwide Outsourcing Contracts, 1Q03?4Q03 Quarterly Contract Revenue Figure: Top 100 Worldwide Outsourcing Contract Spending Share, 1Q03?4Q03 Outsourcing by Geographic Region Overview Figure: Top 100 Worldwide Outsourcing Contract Share by Region, 2003 Figure: Top 100 Worldwide Outsourcing Contract Spending Share by Region, 2003 Location of the Top 100 Deals Worldwide EMEA The Americas Asia/Pacific Other Geographic Notes Contracts by Industry Overview Table: Top 100 Worldwide Outsourcing Contracts by Industry, 2003 Central Government Financial Services (Excluding Banking and Insurance) Communications and Media Manufacturing Banking and Insurance Healthcare Local Government Services Transportation and Transportation Services Utilities Resource Industries Construction Wholesale Outsourcers' Contract Wins Table: Top 100 Worldwide Outsourcing Contract Wins by Outsourcing Vendor, 2003 Conclusion Future Outlook Larger Deals, but an Uncertain Future Looking Ahead Essential Guidance Learn More Related Research Appendix A: Snapshot of Top 100 Outsourcing Deals, 2003 Table: Top 100 Outsourcing Deals Snapshot, 2003 Appendix B: Outsourcing Definitions IS Outsourcing Exceptions Technologies Processing Services Exceptions Technologies Business Process Outsourcing Exceptions Technologies Applications Outsourcing Services Exceptions Technologies Network Management Services Exceptions Technologies Desktop Management Services Exceptions Technologies Appendix C: Top 100 Worldwide Outsourcing Contracts by Value, 2003 Table: Top 100 Worldwide Outsourcing Contracts by Value, 2003 Appendix D: Top 100 Worldwide Outsourcing Contracts by Vendor, 2003 Table: Top 100 Worldwide Outsourcing Contracts by Vendor, 2003 Synopsis |
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