Knowledge Management, Integration, and Business Processes: Strategies for Solution

Knowledge Management, Integration, and Business Processes: Strategies for Solution Sales

Product Type: Market Research Report
Published by: IDC
Published: January 2005
Product Code: R104-23569

Description

This IDC study provides software vendors with guidance for identifying the key opportunities, risks, and types of partners to better sell software that meets the business process improvement goals currently sought after by enterprises. Software vendors that offer a variety of technologies being adopted by the enterprises to improve business processes must understand the opportunities and challenges created by increased demand for solutions rather than technologies. To help software vendors develop more appropriate software functionality and structure marketing and partnership plans accordingly, this IDC study examines application purchase plans, integration plans, and integration challenges faced by enterprises.

"Vendors must understand and capitalize on their role in delivering solutions to companies faced with improving or automating business processes that require a variety of knowledge-management?related technologies, including the enterprise portal," said Brian McDonough, research manager of the Enterprise Portal Software and Packaged Composite Applications program at IDC. "Vendors in the portal ecosystem can capitalize on this opportunity by providing the appropriate mix of functions, process know-how, and leadership in delivery of specific solutions."

Table of Contents

Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Table: Types of Processes Likely to Be Improved by the Portal Initiative
Table: Specific Processes Likely to Be Improved by the Portal Initiative
Figure: Respondents by Vertical Industry
Table: Existing Applications Likely to Be Integrated with the Portal Software
Table: Likelihood to Purchase the Specific Software Products to Support the Portal Initiative (% of Respondents)
Figure: Current KM Technology Adoption Curve
Table: Drivers for Information and Applications Integration
Future Outlook
Table: Business Processes Likely to Be Improved Through Information and Application Integration
Table: Preferred Methods for Integrating Information from Multiple Sources for Improved Access
Table: Challenges for Information and Application Integration Initiatives
Table: Offerings Software Vendors Should Provide to Aid in Integration Efforts
Table: Success of Integration Projects (% of Respondents)
Essential Guidance
Learn More
Related Research
Synopsis

Ordering and More Information

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