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Norway: IT Outsourcing and Utility Services 2003 Vendor Shares and 2004-2008 Forecast

Product Type: Market Research Report
Published by: IDC
Published: January 2005
Product Code: R104-23650
Description

The Norwegian outsourcing market grew a modest 4.2% in 2003 but strong growth of 16% is estimated for 2004. Total value reached 6.5 B NOK in 2003 and is estimated to 7.5 B NOK in 2004. The mega deals of 2003 form a large part of the growth, but also the number of smaller contracts on discrete areas such as application management and managed security services experienced a lot of growth.

"Acceptance of IT outsourcing is widespread" says research manager Mette Ahorlu, IDC. "We see outsourcing being accepted in medium sized and smaller companies as well. The smaller companies largely go for full-scale outsourcing combining servers, networks and desktop management in one agreement. In the very large accounts it is especially application management that is on the agenda today after outsourcing of the infrastructure is completed in many companies. "

IDC expects even higher growth rates for 2005 and 2006 because of new mega-deals and for the period 2003-2008 a CAGR of 13.9% is forecasted.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
IDC's Definitions of Outsourcing
Overall Definition of Outsourcing
IDC's view of Outsourcing Services
Figure: IDC's view of Outsourcing Services
Figure: The IT Outsourcing, Processing Services and BPO Relationship
Difference Between Outsourcing and Managed Services
Figure: Managed Services vs. Outsourcing
Captive Market
Situation Overview
Table: TOP 20 IT Outsourcing Deals in the Nordics by Size in 2003
Top 10 Outsourcing Players in 2003
Table: Norwegian Market for Outsourcing/Managed Services 2002-2003, Top 10 Vendor Shares, NOK M
Figure: Top 5 Norwegian IT outsourcing Vendor Shares 2003 and Estimate 2004
Table: Norwegian outsourcing contracts September 2003-December 2004
IS Outsourcing
Figure: Top5 Norwegian IS Outsourcing Vendors 2003 Market Share
Table: Top 5 Norwegian IS Outsourcing Vendors 2003, NOK M
Application Outsourcing
Figure: Top5 Norwegian Application Outsourcing Vendors 2003 Market Share
Table: Top 5 Norwegian Application Outsourcing Vendor Shares 2003, NOK M
Network and Desktop Outsourcing
Figure: Top5 Norwegian Network and Desktop Outsourcing Vendors 2003 Market Share
Table: Top 5 Norwegian Network and Desktop Outsourcing Vendor Shares 2003, NOK M
System Infrastructure Service Providers
Figure: Top5 Norwegian System Infrastructure Service Providers 2003 Market Share
Table: Top 5 Norwegian System Infrastructure Service Providers, Market Shares 2003, NOK M
Future Outlook
Market Trends, Drivers and Inhibitors
Overall Market Trends influencing Outsourcing
IT Outsourcing Market Trends
Other Key Trends
Forecast and Assumptions
Table: Key Forecast Assumptions for the Norwegian IT Outsourcing Services, 2003-08
Table: Forecast for the Norwegian Outsourcing market 2004-2008
Figure: Forecast for the Norwegian Outsourcing Market 2002-2008 by Engagement Type
IS Outsourcing
Table: Forecast for the Norwegian IS Outsourcing Market 2002-2008, NOK M
Application Outsourcing
Table: Forecast for the Norwegian Application Outsourcing Market 2002-2008, NOK M
Application Service Providers
Network and Desktop Management Services
Table: Forecast for the Norwegian Network and Desktop Outsourcing Market 2002-2008, NOK M
System Infrastructure Service Providers
Table: Forecast for the Norwegian SISP Market 2002-2008, NOK M
Table: Forecast for the Norwegian Managed Security Services Market 2003-2008, NOK M
Utility Computing
Figure: The Utility Computing Spectrum
Figure: Utility Computing Delivery Models
User attitudes to Utility Services - Nordic Enterprise Survey 2004
Figure: Perception of Utility Services by Country
Figure: Reasons for Buying Utility Services by Country
Figure: Barriers to Utility Model by Country
Utility Services Market and Forecast
Table: Forecast for utility based services in Norway 2003-2008, NOK M
Competitive Environment
Figure: Infrastructure Management Services - Market Approaches
Figure: Market Strategy
Leadership Grid
Competitive Parameters
Opportunity Alignment
Ability to Gain Share
Figure: Competitive Position on Norwegian Outsourcing Vendors, Winter 2004
EDB
ErgoGroup
IBM
Ementor
CSC
Siemens Business Services
Steria
Capgemini
Telecomputing
Other players
Essential Guidance
Learn More
Related Research
Appendix A
IS Outsourcing
Definition
Exceptions
Technologies
Processing Services
Definition
Exceptions
Technologies
Applications Outsourcing
Definition
Exceptions
Technologies
Network Management Services
Definition
Exceptions
Technologies
Desktop Management Services
Definition
Exceptions
Technologies
SISP
Web Hosting
Synopsis
Ordering and More Information
Price and Delivery Options



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