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Outsourcing Strategies Among Western European SMBsProduct Type: Market Research ReportPublished by: IDC Published: September 2005 Product Code: R104-23896 Description
This study draws from the results of IDC's European Vertical Market Survey, carried out in March/April 2005 in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.), among 1,150 companies with more than 20 employees. Of these, 728 were small and medium companies with less than 500 employees. This study looks at SMBs' outsourcing strategies, with results broken down by company size (20?49, 50?99, 100?249, and 250?499 employees). "One of the drivers propelling the growth of IT outsourcing is the desire to lower costs. However, many SMBs still believe that outsourcing prices are high," said Laura Converso, senior research analyst, European Small and Medium Business. Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Conceptual Framework Sample Design Sampling Unit: IDC's Economic Entity Sample Quotas Table: Vertical Market Quotas Table: Company Size Quotas Sample Frame and Sampling Method Table: Number of Completes by Country Respondents Interviews Questionnaires Interview Schedule Confidence Intervals Weighting Analysis of the Data Definitions Outsourcing Situation Overview Period of Time Relying on IT Outsourcing/ BPO Table: Western Europe SMBs, Period of Time Relying on IT Outsourcing/BPO, by Company Size (% of Respondents) Length of SMBs' Outsourcing Contracts Table: Western Europe SMBs, Length of Your Current/Planned Outsourcing Contract, by Company Size (% of Respondents) Quantity of Providers Involved in the Outsourcing Contract Table: Western Europe SMBs, Number of Providers Involved/Planned to be Involved in the Outsourcing Contract, by Company Size (% of Respondents) FUTURE OUTLOOK SMBs Using/Considering Outsourcing Table: Western Europe SMBs, Using/Considering Outsourcing IT Functions or Entire Business Processes, by Company Size (% of Respondents) Key Drivers and Inhibitors of Outsourcing Table: Western Europe SMBs, Key Reasons to Outsource, by Company Size (% of Respondents) Table: Western Europe SMBs, Key Reasons to Insource, by Company Size (% of Respondents) Essential Guidance Learn More Related Research Synopsis |
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