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New Hosted Contact Center Offerings to Influence Homeshoring Worldwide: The Case of XACT TeleSolutions and Five9

Product Type: Market Research Report
Published by: IDC
Published: September 2005
Product Code: R104-24419
Description

This IDC Flash offers our perspective on the August 31, 2005, announcement that XACT TeleSolutions has deployed Five9 Inc.'s virtual contact center solution.

Table of Contents
Table of Contents
In This Event Flash
Situation OVERVIEW
FUTURE OUTLOOK
Ordering and More Information
Price and Delivery Options


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