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Procurement BPO Contracts Analysis: A Study of Evolving Deal ActivityProduct Type: Market Research ReportPublished by: IDC Published: September 2005 Product Code: R104-24497 Description
This IDC study is an analysis of the major procurement business process outsourcing (BPO) contracts signed by U.S. providers since 1997 ? the year in which the first comprehensive procurement BPO contracts were announced. IDC has observed 128 procurement BPO deals that have been signed by U.S. procurement service providers. This study presents these engagements and investigates key adoption trends and drivers, key categories of industries and organizations at the forefront of adoption, and the evolving composition and characteristics of procurement BPO engagements themselves. "The procurement BPO market has steadily expanded over the years, experiencing growth well above that indicated by publicly known contracts alone," said Shruti Yadav, research analyst with IDC's BPO Services program. "IDC has dissected deal activity and uncovered trends related to the kinds of organizations, vendors, and market dynamics that have contributed to growth over the years." Table of Contents
Table of ContentsIDC Opinion In This Study Executive Summary Methodology Definitions Procurement Business Outsourcing Business Process Outsourcing Services Processing Services Distinction Between Business Process Outsourcing and Processing Services Situation Overview The Evolving Face of Procurement BPO Table: Key Trends and Implications for the Procurement BPO Market Sizing the Procurement BPO Market Table: Procurement BPO Contracts Signed by U.S. Providers, 1997-2001 Table: Procurement BPO Contracts Signed by U.S. Providers, 2002 Table: Procurement BPO Contracts Signed by U.S. Providers, 2003 Table: Procurement BPO Contracts Signed by U.S. Providers, 2004 Table: Procurement BPO Contracts Signed by U.S. Providers, 2005 Contract Analysis Contracts by Company Size Figure: Procurement BPO Contract Share by Company Size Contracts by Vertical Industry Figure: Procurement of Publicly Announced BPO Contracts by Industry Contracts by Vendor Type Figure: Procurement BPO Contracts by Vendor Type The Business Case for Procurement BPO The Technology Component in Procurement BPO Future Outlook Direct Goods Procurement Still in Its Infancy Inclusion of Finance and Accounting Services Increasingly Common A Package of Capabilities Being Brought to Bear Essential Guidance Learn More Related Research Synopsis |
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