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Procurement BPO Competitive LandscapeProduct Type: Market Research ReportPublished by: IDC Published: October 2005 Product Code: R104-24505 Description
This IDC study identifies and evaluates key procurement business process outsourcing (BPO) vendors; analyzes their procurement BPO offerings, value proposition, market messaging, and strategies; and provides an assessment of each vendor's positioning within the procurement BPO market. The study is aimed at providing readers with a comprehensive view of how the competitive landscape for procurement BPO services is evolving. Further, the study equips existing and emerging procurement BPO players and investors with knowledge of unfolding competitive activity and characteristics of representative procurement BPO engagements as well as an assessment of the scale and magnitude of procurement BPO work being done by different providers, vendor play and differentiation within the market, and areas of further opportunity that IDC expects to see in the near future. "To fully capitalize on the growing procurement BPO market opportunity, vendors need to exhibit depth of procurement domain expertise, experience in managing outsourcing relationships, and a demonstrable impact on the client's business," said Shruti Yadav, research analyst, BPO Services. "IDC has produced the first in-depth examination of comparative vendor capabilities, strategies, and positioning in this fast-emerging and increasingly lucrative market space." Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Definitions Procurement Procurement BPO Executive Summary Introduction Competitive Dynamics of the Marketplace Situation Overview Introduction Traction in 2004 and 2005 Table: Table 1 Competitive Dynamics of the Marketplace Table: Key Vendor Trends for Procurement BPO Service Provider Landscape IT Service Providers Procurement Specialists with Comprehensive Offerings Boutique Firms Service Delivery Methodologies The Target Market Company Size: Large Companies Are the Most Targeted Customer Base Region: North America and Europe Are the Most Active Geographies Vertical: Discrete Manufacturing and Financial Services Are the Strongest Targets Figure: Vendor Vertical Industry Focus Spend Managed Table: Annual Spend Managed by Vendors as Part of Their Procurement BPO Engagements Contract Structure Length of Contract Pricing Models Metrics Partnerships Market Consolidation View on Competition Figure: Vendors Named as a Competitor in the Worldwide and U.S. Procurement BPO Markets Views on Success Factors and Challenges Table: Market Success Factors and Challenges: Vendor View Future Outlook Vendor Profiles Accenture Company Overview Table: Accenture at a Glance BPO Practice Overview Procurement BPO Practice Procurement BPO Portfolio Service Delivery Representative Case Study Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis Ariba Company Overview Table: Ariba at a Glance Procurement BPO Practice Procurement BPO Portfolio Service Delivery Spend Management Solutions/Technology Global Shared Services Operations Management Representative Case Study The Company The Challenge Business Goals and Strategy Business Results Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis Capgemini Company Overview Table: Capgemini at a Glance BPO Practice Overview Procurement BPO Practice Service Delivery Representative Case Study The Company The Challenge Business Goals and Strategy Business Results Partnerships Table: Capgemini's Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis Cirqit Company Overview Table: Cirqit at a Glance Procurement BPO Practice Service Delivery Representative Case Study The Company Business Goals and Strategies Business Results Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis DSSI LLC Company Overview Table: DSSI at a Glance Procurement BPO Practice Representative Case Study The Company The Challenge Business Goals and Strategy Business Results Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis EDS Company Overview Table: EDS at a Glance BPO Practice Overview Procurement BPO Practice Service Delivery Representative Case Study The Company The Challenge Business Goals and Strategy Business Results Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis HP Company Overview Table: HP at a Glance BPO Practice Overview Procurement BPO Capabilities Service Delivery Phase 1: Transition to HP Phase 2: Best Practice Enablement Phase 3: Enhanced Strategic Procurement Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis IBM Company Overview Table: IBM at a Glance BPO Practice Overview Procurement BPO Practice Procurement BPO Portfolio Partnerships Table: IBM's Partnerships Target Market and Customers Representative Case Study The Company The Challenge Business Goals and Strategy Business Results Marketing and Sales Strategies IDC Competitive Analysis ICG Commerce Company Overview Table: ICG Commerce at a Glance Procurement BPO Practice Service Delivery Partnerships Table: ICG Commerce's Partnerships Target Market and Customers Representative Case Study The Company Business Challenge Business Goals and Strategy Business Results Marketing and Sales Strategies IDC Competitive Analysis NewlineNoosh Company Overview Table: NewlineNoosh at a Glance Procurement BPO Practice Overview Representative Case Study The Company Business Goals and Strategy Business Results Partnerships Table: NewlineNoosh's Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis Prosero Company Overview Table: Prosero at a Glance Procurement BPO Practice Service Delivery Representative Case Study The Company The Challenge Business Goals and Strategy Business Results Partnerships Target Market and Customers Table: Prosero's Partnerships Marketing and Sales Strategies IDC Competitive Analysis ThreeCore Company Overview Table: ThreeCore at a Glance Procurement BPO Practice Representative Case Study The Company The Challenge Business Results Partnerships Target Market and Customers Marketing and Sales Strategies IDC Competitive Analysis Competitive Positioning: An Analysis of Vendor Strengths and Challenges Table: Vendor Landscape: Strengths and Challenges IT Service Providers Strengths Challenges Procurement Services Specialists Strengths Challenges Boutique Firms Strengths Challenges Essential Guidance Actions to Consider Learn More Related Research Synopsis |
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