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U.S. Finance and Accounting Business Process Outsourcing (BPO) Services 2005 Vendor Analysis: A Competitive Landscape StudyProduct Type: Market Research ReportPublished by: IDC Published: January 2006 Product Code: R104-24549 Description
This IDC study analyzes the U.S. finance and accounting (F&A) business process outsourcing (BPO) competitive landscape by examining key vendor segments and their fundamental characteristics, strengths and weaknesses, and future outlook. Furthermore, the document reviews vendor trends, merger and acquisition activity, and key engagements signed and partnerships forged in the last 12 months. In addition, the study reviews F&A BPO vendors' strategies by profiling their F&A BPO business and competitive differentiators. Important focus areas of the study include: The definition of the F&A BPO services opportunity and major subprocesses involved An outline of key vendor trends and competitive dynamics A set of F&A BPO vendor profiles Information on key F&A BPO deals signed in 2004 and 2005 Data on key market acquisitions and repositioning efforts Essential guidance to F&A BPO vendors"F&A BPO services vendors have made significant progress in addressing the processing side of the F&A business with a global sourcing solution. Going forward, to address new sources of value and reach new levels of improvements, vendors will face the challenging task of addressing high-end labor-based and critical F&A processes through cost-effective and innovative solutions. Service providers' ability to apply technology innovation, business process knowledge, and outsourcing expertise, and to link F&A to other key horizontal functions will be instrumental in continuously driving the net-new value of F&A BPO engagements," said Shruti Yadav, research analyst for BPO Services at IDC. Table of Contents
Table of ContentsIDC Opinion In This Study Definitions Business Process Outsourcing Finance and Accounting Transaction Management Finance General Accounting Treasury and Risk Management Tax Management Methodology Executive Summary Introduction U.S. F&A BPO Vendor Dynamics Situation Overview Introduction Table: Select Finance and Accounting Business Process Outsourcing Contracts Announced in 2004 and 2005 Competitive Analysis Figure: U.S. Finance and Accounting Business Process Outsourcing Vendor Landscape Multifunction Vendors Outsourcers Specialists Table: Key Competitive Movements in the Finance and Accounting Business Process Outsourcing Market in the Last 12 Months Vendor Offerings by F&A BPO Service Type Table: High-Value and Processing Activity Share of Finance and Accounting Business Process Outsourcing Services Delivered by Subprocess Vendor Landscape by F&A BPO Service Type Table: Select Vendors' In-House Capabilities by Finance and Accounting Service Type Vendor Offerings By Vertical Industry Figure: Vertical Industry Focus for F&A BPO Vendors: % of Respondents Pricing Models Strengths and Challenges by Key Competitive Segment Table: Strengths and Challenges in Finance and Accounting Business Process Outsourcing by Competitive Vendor Segment Future Outlook Vendor Profiles Accenture Company Overview F&A BPO Strategy Table: Accenture at a Glance Sales, Marketing, and Positioning Competitive Differentiation ACS Company Overview Table: ACS at a Glance F&A BPO Strategy Sales, Marketing, and Positioning Competitive Differentiation Capgemini Company Overview Table: Capgemini at a Glance F&A BPO Strategy Sales, Marketing, and Positioning Competitive Differentiation ContinuServe Company Overview Table: ContinuServe at a Glance F&A BPO Strategy Sales, Marketing, and Positioning Competitive Differentiation Convergys Company Overview Table: Convergys at a Glance F&A BPO Strategy Sales, Marketing, and Positioning Competitive Differentiation EDS Company Overview Table: EDS at a Glance F&A BPO Strategy Competitive Differentiation HP Company Overview Table: HP at a Glance F&A BPO Strategy Sales, Marketing, and Positioning Competitive Differentiation IBM Company Overview Table: IBM at a Glance F&A BPO Strategy Sales, Marketing, and Positioning Competitive Differentiation OPI Company Overview Table: OPI at a Glance F&A BPO Strategy Sales, Marketing, and Positioning Competitive Differentiation SourceNet Solutions Company Overview Table: SourceNet at a Glance F&A BPO Strategy Competitive Differentiation Vendor Landscape Projections for 2006 Essential Guidance Actions to Consider Learn More Related Research Synopsis |
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