Convergys Goes Global with $1.1 Billion DuPont HR BPO Award: Industry Report

Convergys Goes Global with $1.1 Billion DuPont HR BPO Award

Product Type: Market Research Report
Published by: IDC
Published: November 2005
Product Code: R104-24763

Description

This IDC Insight examines the recent award by DuPont - a $27.3 billion world leader in science - of a 13-year contract to Convergys to provide comprehensive HR business process outsourcing services. The contract, announced on November 2, 2005, is expected to generate revenue in excess of $1.1 billion over its 13-year duration. DuPont expects to realize a 20% productivity improvement - increasing to 30% after 5 years - as services transition to Convergys.

Table of Contents

Table of Contents
IDC Opinion
In This Insight
Situation Overview
Future Outlook

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