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IDC's Top 100 European Outsourcing Deals of 2004

Product Type: Market Research Report
Published by: IDC
Published: October 2005
Product Code: R104-24827
Description

This IDC study provides an in-depth analysis of the 100 largest outsourcing deals signed in, or covering, Western Europe during 2004. It ranks these contracts in terms of total contract value, and analysis is conducted on a range of variables (e.g. lead vendor, vertical market, aggregate contract value, run rate, country of signing). It is the perfect source for readers keen to understand how the European outsourcing market developed during 2004 and where it is going in 2005 - particularly IT professionals, outsourcers and other service providers, large end users, and the investor community. Key findings include:

The 100 largest European outsourcing deals were worth $42.1 billion in 2004, a 0.5% increase from $41.9.4 billion in 2003. Most deals were signed in the in the financial services sector. Most deals were signed in the U.K. Both of these markets were also the most valuable in terms of aggregate contract value.

Lionel Lamy, Research manager in IDC's European Services group, said, "Outsourcing in Europe is going from strength to strength, which is very encouraging after the exceptional growth it enjoyed in 2003. IDC's analysis of the top 100 European outsourcing deals of 2004 saw their aggregate value grow to $42.1 billion, fuelled by strong growth in the financial services sector, BPO market, and in Germany. This fast-growing market will continue to grow in the next few years or so, albeit at a lesser rate."

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Values of the 100 Largest Outsourcing Contracts
Outsourcing Service Types
Outsourcing Contract Lengths
Outsourcing by Time of Year
Outsourcing by Geography
Outsourcing by Industry
Activity by Outsourcer
Situation Overview
Introduction
Largest Outsourcing Contracts
Figure: Number of Top 100 European Outsourcing Deals in 2004 by Value Range
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Value Range, 2001-2004
Figure: Aggregate Contract Value of Top 100 European Outsourcing Deals in 2004 by Value Range ($M)
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Value Range, 2001-2004 ($M)
Outsourcing Service Types
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Types of Services, 2001-2004
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Type of Service, 2001-2004 ($B)
Figure: Comparison of Average Contract Value of Top 100 European Outsourcing Deals by Type of Service, 2001-2004 ($M)
Outsourcing Contract Lengths
Figure: Number of Top 100 European Outsourcing Deals in 2004 by Contract Length
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Contract Length, 2001-2004
Figure: Aggregate Contract Value of Top 100 European Outsourcing Deals in 2004 by Duration
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Duration, 2002-2004 ($B)
Outsourcing by Time of Year
Figure: Number of Top 100 European Outsourcing Deals in 2004 by Quarter of Signing
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Quarter of Signing, 2002-2004
Figure: Aggregate Contract Value of Top 100 European Outsourcing Deals by Quarter of Signing ($B)
Figure: Comparison of Aggregate Value of Top 100 European Outsourcing Deals by Quarter of Signing, 2002-2004
Outsourcing by Geography
Figure: European Country Markets Ranked by Number of Top 100 European Outsourcing Deals Signed in 2004
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Country of Signing, 2002-2004
Figure: European Country Markets Ranked by Aggregate Contract Value of Top 100 European Outsourcing Deals Signed in 2004 ($B)
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Country of Signing, 2002-2004 ($B)
Outsourcing by Industry
Figure: Vertical Markets Ranked by Number of Top 100 European Outsourcing Deals Signed in 2004
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Vertical Market, 2002-2004
Figure: Vertical Markets Ranked by Aggregate Contract Value of Top 100 European Outsourcing Deals Signed, 2004 ($B)
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Vertical Market, 2002-2004 ($B)
Outsourcing by Outsourcer
Table: Number of Top 100 European Outsourcing Deals Won by each Vendor
Table: Aggregate Value of Top 100 European Deals Won by Each Vendor
Future Outlook
After Two Strong Years, Will 2005 Disappoint?
An Oasis in the Services Desert?
BPO and Other Forms of Outsourcing
Implications for Selected Outsourcers' Strategies
Implications of Accounting Rule Change
Conclusion
Essential Guidance
Appendix A - IDC's Outsourcing Definitions
IS Outsourcing (ISO)
Network and Desktop Outsourcing (NDOS)
Application Management (AM)
Software as a Service (SaaS)
System Infrastructure Services Provision (SISP)
Business Process Outsourcing (BPO)
Appendix B - Top 100 Contracts, by Contract Value
Table: Top 100 European Outsourcing Contracts of 2004, Listed by Contract Value
Appendix C - Top 100 Contracts, by Lead Vendor
Table: Top 100 European Outsourcing Contracts of 2004, Listed by Lead Vendor
Appendix D - Top 100 Contracts, by Vertical Market
Table: Top 100 European Outsourcing Contracts of 2004, Listed by Vertical Market
Appendix E - Top 100 Contracts, by Country of Signing
Table: Top 100 European Outsourcing Contracts of 2004, Listed by Country of Signing
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Synopsis
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