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SAP Announces Hosted CRM Offering - The Competitive Impact in Australia

Product Type: Market Research Report
Published by: IDC
Published: February 2006
Product Code: R104-24877
Description

IDC predicted that in 2006, a major enterprise application would advance software as a service (SaaS) to the broader small and medium-sized businesses (SMBs) community by offering a hosted solution. In line with that prediction, SAP announced a release of SAP CRM on-demand on February 3, 2006.

This Event Flash attempts a first-take analysis on the resulting competitive dynamics in the Australian customer relationship management (CRM) applications market.

Table of Contents
Table of Contents
In This Event Flash
Situation Overview
Future Outlook
Ordering and More Information
Price and Delivery Options


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