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Worldwide Business Outsourcing 2004 Vendor Shares By Select Vertical Industry: A Focus on Major IT Service ProvidersProduct Type: Market Research ReportPublished by: IDC Published: January 2006 Product Code: R104-25211 Description
This IDC study evaluates the leading eight worldwide business outsourcing vendors by seven vertical industries: financial services, manufacturing, retail/wholesale, communications, utilities, healthcare services, and government. "It is important to have a clear understanding of vertical positioning within industry segments," states Jason Spaulding, research analyst, IDC BPO Services: Market Opportunities by Key Business Process with Vertical Views, "Vendors need this understanding to qualify the success of their industry strategies." Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Defining the Focus of This Study: Legacy IT Service Providers Situation Overview Introduction Table: Worldwide Business Outsourcing Revenues of Major IT Service Providers, 2004 ($M) Overview of Industry Leaders Table: Worldwide Business Outsourcing Vendors by Vertical, 2004: The Top 3 Positions Overview of the Largest Industries Figure: Leading Vendor Worldwide Business Outsourcing Revenue by Vertical Industry, 2005 Future outlook Vendor Revenues and Positioning By Vertical Industry Financial Services 2004 Revenue Breakdown Table: Worldwide Business Outsourcing Vendor Revenue for the Financial Services Industry, 2004 Outlook for 2005 Revenues Manufacturing 2004 Revenue Breakdown Table: Worldwide Business Outsourcing Vendor Revenue for the Manufacturing Industry, 2004 Outlook for 2005 Revenues Retail/Wholesale 2004 Revenue Breakdown Table: Worldwide Business Outsourcing Vendor Revenue for the Retail/Wholesale Industry, 2004 Outlook for 2005 Revenues Healthcare Services 2004 Revenue Breakdown Table: Worldwide Business Outsourcing Vendor Revenue for the Healthcare Services Industry, 2004 Outlook for 2005 Revenues Government 2004 Revenue Breakdown Table: Worldwide Business Outsourcing Vendor Revenue for the Government Industry, 2004 Outlook for 2005 Revenues Utilities 2004 Revenue Breakdown Table: Worldwide Business Outsourcing Vendor Revenue for the Utilities Industry, 2004 Outlook for 2005 Revenues Communications 2004 Revenue Breakdown Table: Worldwide Business Outsourcing Vendor Revenue for the Communications Industry, 2004 Outlook for 2005 Revenue Essential Guidance Learn More Related Research Definitions Business Outsourcing Definitions Business Process Outsourcing Services Processing Services Distinction Between BPO and Processing Services Vertical Industries Table: Brief Description of Vertical Market Definitions Synopsis |
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