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Worldwide and U.S. IS Outsourcing Services 2004 Vendor Shares: Top 10 Worldwide and U.S. IS OutsourcersProduct Type: Market Research ReportPublished by: IDC Published: November 2005 Product Code: R104-25552 Description
This IDC study provides a list of the top 2004 10 IS outsourcers worldwide and in the United States, discusses which IS outsourcer firms are leading, and provides a set of future outlooks. This document also makes recommendations for services firms that are competing or want to compete in this market. The document answers the following questions: Which were the top 10 IS outsourcers worldwide and in the United States in 2004? How will recent customer needs impact the competitive landscape? What are key U.S. industry trends, and how will these trends impact IS outsourcers and the outsourcing market?"The world of IS outsourcing is undergoing some radical changes that involve competition among more players; the introduction of disruptive delivery models; and even the potential threat of the outsourcers' primary customer, the multinational corporation (MNC), whose entry into emerging markets or shift from emerging markets to developed markets could upset the whole equation of today's outsourcing relationship. It is these types of challenges that require outsourcers to radically alter their businesses or face a future that will be unlike any they have ever seen," said David Tapper, director of IT Outsourcing, Utility, and Offshore Services research at IDC. Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Situation Overview Introduction Key U.S. Trends Multisourcing Figure: Examples of the Multisourcing Model Figure: Multisourced and Single-Sourced Share of Engagement Revenue, 2004 Increased Competition and New Business Models Traditional Outsourcing Models Alternative Outsourcing Models Global Sourcing Figure: Time Frame for Use of Offshore IT Outsourcing Services to Manage IT Infrastructure Figure: Preferred Business Model in Leveraging Offshore for IT Services Figure: Time Frame for Use of Offshore IT Outsourcing Services to Manage IT Infrastructure by Region Utility Computing Figure: Utility Computing Bundling Preferences by Company Size Top Worldwide and U.S. IS Outsourcer Player Rankings Table: Worldwide and U.S. IS Outsourcing Services Spending, 2004 and 2009 ($M) Worldwide Outsourcers Table: Worldwide IS Outsourcing Revenue by Top 10 Vendor, 2004 U.S. Outsourcers Table: U.S. IS Outsourcing Revenue by Top 10 Vendor, 2004 Figure: U.S. IS Outsourcing Services Vendors, 2004 Future Outlook Key Trends and Impacts Figure: Key Trends and Impacts Emerging Threats Figure: Trifecta of Threats Integrated Sourcing Scorecard: Vendor Benchmarking Figure: Sourcing Road Map Scorecard Matrix Customer Evolution: Transformational Road Maps Figure: Transformational Road Maps Figure: Transformational Road Maps: Application Environments Ecosystem Evolution Figure: "Micro"-Ecosystems Economic Evolution: Shift to Integrated Sourcing and "Prime" Suppliers Figure: From Multisourcing to Integrated Sourcing Figure: Service Provider Ecosystem: Prime Providers Versus Subcontractors New Opportunities The World of "Non-IT" Figure: New Opportunities: Non-IT Environments New Services Models Table: Utility Computing: Emerging Services SMB/Consumer Markets Figure: Outsourcers Versus Online Providers Consolidation and Partnerships: Choosing Selectively Yet Strategically Essential Guidance Learn More Related Research Synopsis |
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