U.S. Outsourcing Services 2004 Vendor Shares: Top 10 Vendors by Select Vertical

U.S. Outsourcing Services 2004 Vendor Shares: Top 10 Vendors by Select Vertical Industry

Product Type: Market Research Report
Published by: IDC
Published: December 2005
Product Code: R104-25720

Description

This IDC study evaluates the leading outsourcing vendors by seven vertical industries: financial services, manufacturing, retail/wholesale, communications, utilities, healthcare services, and government.

"While the outsourcing services macromarket is dominated by the large IT services firms like IBM and EDS, process outsourcers such as Hewitt and Convergys have taken their place in the top 10 and even top 3 in several verticals this year. This is reflective of the growth in business process outsourcing and the somewhat smaller deals witnessed on the IT outsourcing side," states Jason Spaulding, research analyst, IDC Services Vertical Views."

Table of Contents

Table of Contents
IDC Opinion
In This Study
Situation Overview
Introduction
Overview of Industry Leaders
Table: Leading Outsourcing Services Vendors by Vertical Market, 2004
Top 10 U.S. Outsourcing Services Vendors by Vertical Industry
Financial Services
Table: U.S. Outsourcing Services Financial Services Industry Revenue for the Top 10 Vendors, 2004
Manufacturing
Table: U.S. Outsourcing Services Manufacturing Industry Revenue for the Top 10 Vendors, 2004
Retail/Wholesale
Table: U.S. Outsourcing Services Retail/Wholesale Industry Revenue for the Top 10 Vendors, 2004
Healthcare Services
Table: U.S. Outsourcing Services Healthcare Services Industry Revenue for the Top 10 Vendors, 2004
Government
Table: U.S. Outsourcing Services Government Revenue for the Top 10 Vendors, 2004
Utilities
Table: U.S. Outsourcing Services Utilities Industry Revenue for the Top 10 Vendors, 2004
Communications
Table: U.S. Outsourcing Services Communications Industry Revenue for the Top 10 Vendors, 2004
Future Outlook
Market Opportunity
Figure: U.S. Outsourcing Services Spending by Vertical Market, 2004?2009
Essential Guidance
Learn More
Related Research
Definitions
Outsourcing Services Definitions
IS Outsourcing
Network and Desktop Outsourcing Services
Application Management
Software as a Service
Hosting Infrastructure Services
Vertical Industries
Table: Brief Description of Vertical Market Definitions
Methodology
Synopsis

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