|
|
Vendor Survey: Europe-Based Service Providers Sharpen Their Offshore StrategiesProduct Type: Market Research ReportPublished by: IDC Published: May 2006 Product Code: R104-26020 Description
European service providers are building up their offshore capabilities fast. Most large and midsize providers are already providing their customers with offshore options and are building up presence in India and nearshore locations with linguistic and cultural similarities. This trend covers northern, central, and southern Europe, although customer acceptance is highest in northern Europe. "European service providers have taken a strategic approach to global sourcing," said senior analyst Mette Ahorlu, IDC's European services group. "They not only react to a competitive threat but see offshore as a strategic part of their business model and help drive the market." The study looks at offshore strategies, offerings, and competitive threats for the Europe-based service providers, based on a survey among a representative proportion of this vendor community. Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Introduction Situation Overview Offshore Partnerships Are Only an Intermediary Step The Strategy is for Nearshore/Offshore Mix Figure: Countries Used by European Service Providers in Global Delivery Models Future Outlook Drivers and Barriers Price Still Main Driver - But Access to Skills Also Strong Motive Figure: Main Reasons for Using Offshore Resources Education of the Market Important to Overcome Barriers Figure: Customer Concerns About Offshore Resources No Clear Correlation Between Price Pressures and Offshoring Offerings Figure: Use of Offshore Resources in Different Service Types Applications Continue to be Main Offerings for Offshore Delivery Nearshore Delivery Plays Important Role in BPO Offshore Delivery in Infrastructure Services an Overlooked Opportunity Consolidation of Existing Capabilities Rather Than Expansion to New Areas Direct and Indirect Approaches for Including Offshore in Delivery Service Providers' Own Structures Influence Project Size for Offshore Delivery Regional and Industry Sector Perspectives Outsourcing and Offshore Acceptance Go Hand in Hand: U.K., Nordics, and Benelux Lead Nearshore and New Offshore Locations Target Central and Southern Europe Financial Services, Manufacturing, and Telecom/Utilities Lead in Acceptance Competitive Situation Figure: Competitive Strength of Pure Play Offshore Providers Essential Guidance Learn More Related Research Synopsis |
|
||||||||
MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence. |