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Canadian Business Services Preliminary Forecast and Analysis, 2006-2010Product Type: Market Research ReportPublished by: IDC Published: April 2006 Product Code: R104-26057 Description
The BPO market in Canada continues to represent a strong opportunity for growth in the services market, however, vendors will have to adjust their growth expectations as the market matures and spending growth levels begin to moderate. "Vendors should not be misled by some of the early successes in the Canadian BPO market" says Jim Westcott, manager, business services research. "While our spending forecast has been scaled back for the 2006 to 2010 period, there will continue to opportunities to grow as long as vendors tailor offerings to meet the demands of customers for selective management and outsourcing." Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Calculating Business Outsourcing Markets Figure: Extracting Shared Service Business Outsourcing into Individual Functional Markets Situation Overview Introduction What Happened Market Group Overview Human Resources Finance & Accounting Customer Care Procurement Business Consulting Future Outlook What We Expect in 2006 Forecast and Assumptions Table: Canadian Business Services Forecast, 2005-2010 (C$M) Table: Key Forecast Assumptions for the Canadian Business Services, 2005-2010 Essential Guidance Actions to Consider Human Resources Finance & Accounting Customer Care Procurement Business Consulting Learn More Related Research Definitions Business Services Foundation Market Definitions Business Consulting Business Process Outsourcing (BPO) Processing Services Key Horizontal Business Process Outsourcing Human Resources Procurement Finance and Accounting Customer Care Synopsis |
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