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U.S. Financial Services Payments Business Process Outsourcing 2006-2010 Spending Forecast and AnalysisProduct Type: Market Research ReportPublished by: IDC Published: April 2006 Product Code: R104-26213 Description
This Financial Insights/IDC report presents a five-year forecast for the U.S. market for payments business process outsourcing (BPO) services. The purpose of this document is to identify and quantify the effects of recent trends and events influencing the payments BPO services opportunity through 2005 and their effects on the five-year forecast. The document answers the following questions: What are IDC's predictions and assumptions related to the market forces affecting the U.S. payments BPO services market, and what effects will they have on the market forecasts? Which assumptions are of sufficient importance that a change in the assumption would result in a change in the market forecasts? What are the key competitive developments in this market, and what effects might these developments have on the players in it?"Financial services institutions have been pioneering adopters of the BPO model. Payments outsourcing, an increasingly visible and gaining segment of the global BPO market, is the latest reflection of this industry's comfort with outsourced business processes," said Aaron McPherson, research director for Payments at Financial Insights and Shruti Yadav, analyst, BPO Services at IDC. "Financial Insights and IDC observe healthy growth in deal activity and market spending accompanied by a shift from back-office to strategic objectives and deal drivers." Please Note: This document was originally published as U.S. Financial Services Payments Business Process Outsourcing 2006-2010 Forecast and Analysis (IDC #35071, April 2006) in the "BPO Services: Market Opportunities by Key Business Processes" research program. Table of Contents
Table of ContentsFinancial Insights Opinion In This Report Brief Description of the Solution Payments Processing Business Process Outsourcing Services Horizontal Versus Vertical Business Process Outsourcing Horizontal (Functional) Business Process Outsourcing Vertical (Industry Specific) Business Process Outsourcing Methodology Situation Overview Issues Impacting Technology Investments Payments Business Process Outsourcing and the Global Business Outsourcing Market Segmenting the Market Payments Spending Segments Key Competitive Segments Specialists and Multifunction Services Providers Dominate The Role of Offshore Providers The Potential Threat from Large Banks Key Competitive Developments in 2005 Table: Significant Competitive Developments in 2005 Payments Business Process Outsourcing Contract Activity Recent Trends in Deals Figure: Payments BPO Deal Range by Contract Value, 2004-2005 Figure: Payments BPO Contract Length Table: Select Payments BPO Client Wins in 2004 and 2005 Client Objectives and Goals Future Outlook Forecast and Assumptions Table: U.S. Financial Services Payments BPO Spending, 2005-2010 ($M) Table: Key Forecast Assumptions for the U.S. Financial Services Payments BPO Market, 2006-2010 What to Watch Insourcing Among Larger Banks Small and Medium-Sized Banks Will Drive Outsourcing Demand Targeted Outsourcing International Expansion and Global Integration The Emerging Role of Offshore Essential Guidance Actions for Financial Institutions Actions for Vendors Learn More Related Research Synopsis |
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