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U.S. Financial Services Payments Business Process Outsourcing 2006-2010 Spending Forecast and Analysis

Product Type: Market Research Report
Published by: IDC
Published: April 2006
Product Code: R104-26213
Description

This Financial Insights/IDC report presents a five-year forecast for the U.S. market for payments business process outsourcing (BPO) services. The purpose of this document is to identify and quantify the effects of recent trends and events influencing the payments BPO services opportunity through 2005 and their effects on the five-year forecast. The document answers the following questions:

What are IDC's predictions and assumptions related to the market forces affecting the U.S. payments BPO services market, and what effects will they have on the market forecasts? Which assumptions are of sufficient importance that a change in the assumption would result in a change in the market forecasts? What are the key competitive developments in this market, and what effects might these developments have on the players in it?

"Financial services institutions have been pioneering adopters of the BPO model. Payments outsourcing, an increasingly visible and gaining segment of the global BPO market, is the latest reflection of this industry's comfort with outsourced business processes," said Aaron McPherson, research director for Payments at Financial Insights and Shruti Yadav, analyst, BPO Services at IDC. "Financial Insights and IDC observe healthy growth in deal activity and market spending accompanied by a shift from back-office to strategic objectives and deal drivers."

Please Note: This document was originally published as U.S. Financial Services Payments Business Process Outsourcing 2006-2010 Forecast and Analysis (IDC #35071, April 2006) in the "BPO Services: Market Opportunities by Key Business Processes" research program.

Table of Contents
Table of Contents
Financial Insights Opinion
In This Report
Brief Description of the Solution
Payments Processing
Business Process Outsourcing Services
Horizontal Versus Vertical Business Process Outsourcing
Horizontal (Functional) Business Process Outsourcing
Vertical (Industry Specific) Business Process Outsourcing
Methodology
Situation Overview
Issues Impacting Technology Investments
Payments Business Process Outsourcing and the Global Business Outsourcing Market
Segmenting the Market
Payments Spending Segments
Key Competitive Segments
Specialists and Multifunction Services Providers Dominate
The Role of Offshore Providers
The Potential Threat from Large Banks
Key Competitive Developments in 2005
Table: Significant Competitive Developments in 2005
Payments Business Process Outsourcing Contract Activity
Recent Trends in Deals
Figure: Payments BPO Deal Range by Contract Value, 2004-2005
Figure: Payments BPO Contract Length
Table: Select Payments BPO Client Wins in 2004 and 2005
Client Objectives and Goals
Future Outlook
Forecast and Assumptions
Table: U.S. Financial Services Payments BPO Spending, 2005-2010 ($M)
Table: Key Forecast Assumptions for the U.S. Financial Services Payments BPO Market, 2006-2010
What to Watch
Insourcing Among Larger Banks
Small and Medium-Sized Banks Will Drive Outsourcing Demand
Targeted Outsourcing
International Expansion and Global Integration
The Emerging Role of Offshore
Essential Guidance
Actions for Financial Institutions
Actions for Vendors
Learn More
Related Research
Synopsis
Ordering and More Information
Price and Delivery Options



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