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Outsourcing Demystified - Understanding the Outsourcing Ecosystem in Asia/Pacific

Product Type: Market Research Report
Published by: IDC
Published: March 2006
Product Code: R104-26400
Description

This IDC study analyzes the outsourcing ecosystem and the elements that constitute outsourcing in the market. Key areas included in this study are IT outsourcing, managed services, and business process outsourcing (BPO).

"As the market in the Asia/Pacific (excluding Japan) or APEJ has matured, there has been a general sentiment toward looking at all manners of outsourcing. The question that remains however is what constitutes outsourcing and what does not," says Eugene Wee, senior analyst, IT Services Research, IDC Asia/Pacific.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Situation Overview
What Is Outsourcing?
Figure: The Outsourcing Ecosystem
What Is IT Outsourcing?
Figure: IT Outsourcing Split
What Is Business Process Outsourcing?
Revenue Recognition
Distinctions Between Business Process Outsourcing and Processing Services
What Is Offshoring?
How Does Utility Computing Fit in the Outsourcing Picture?
Figure: Overview of Utility Models
Future Outlook
IT Outsourcing
Business Process Outsourcing
Essential Guidance
Figure: Outsourcing Value Life Cycle
Learn More
Related Research
Appendix A: Taxonomy of IT Outsourcing Categories
IS Outsourcing
Network Management
Desktop Management
Application Management
Exceptions and Exclusions
Hosting Infrastructure Services
Hosted Application Management
Table: Differences Between Hosted Application Management and Traditional Application Management
Appendix B: Taxonomy of Business Process Outsourcing Horizontal Categories
Human Resources
Training
Procurement
Finance and Accounting
Customer Care
Logistics
Product Engineering
Sales/Marketing
Synopsis
Ordering and More Information
Price and Delivery Options


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