ITTS: Business Process Outsourcing Pioneer Expanding into China: Industry Report

ITTS: Business Process Outsourcing Pioneer Expanding into China

Product Type: Market Research Report
Published by: IDC
Published: May 2006
Product Code: R104-26429

Description

This IDC study is part of the IDC Asia/Pacific's exclusive research that looks at major ISVs operating in the region. Through exclusive interviews and existing information bases, IDC analysts aim to cover the following areas: company overview, product/service offerings, focus areas and strategies, financial performance, customer contracts, partnerships and alliances, and analysis of challenges and opportunities.

"ITTS is a pioneer of business process outsourcing (BPO) among local companies in Taiwan," says Alan Tsao, senior analyst, Enterprise Solution, IDC Asia/Pacific. "ITTS should further consider its business model and partnering strategy while expanding to China," he adds.

Table of Contents

Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Company Overview
Table: ITTS - A Snapshot of Key Information
Regional Organization Structure
Figure: ITTS' Organizational Chart
Table: ITTS Company Headcount by Function, 2005
Geographic Coverage
Product/Services Offerings
Products
Table: ITTS' eSmartPack Solution Summary
Figure: ITTS' eSmart Data Archiving Structure
Figure: ITTS' eSmart Data Recovery System Structure
Services
Target Markets and Focus Areas
Strategies and Business Model
Products and Services
Pricing
Place
Promotion
Latest Regional Developments
Latest Country-Specific Developments/Differences
Major Customer Highlights
Partnerships and Alliances Activities
Channel Management and Structure
Regional Financial Performance
Total Company Performance
Table: Asia/Pacific (Excluding Japan) ITTS Company Revenue Performance by IT Category (%)
Software Market Segmentation
Table: Asia/Pacific (Excluding Japan) ITTS Software Market Revenue Segmentation, 2005 (%)
Country Market Segmentation
Table: Asia/Pacific (Excluding Japan) ITTS Market Revenue Segmentation by Country, 2004 and 2005 (%)
Industry Segmentation
Table: Asia/Pacific (Excluding Japan) ITTS Market Revenue Segmentation by Industry, 2004 and 2005 (%)
Customer Size Segmentation
Table: Asia/Pacific (Excluding Japan) ITTS Market Revenue Segmentation by Customer Size, 2004 and 2005 (%)
OS Platform Segmentation
Future Outlook
Opportunities in Store
Challenges to Overcome
Essential Guidance
Strengths in the Marketplace
Areas to Improve
Future Directions
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Synopsis

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