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IDC's Top 100 European Outsourcing Deals in 2005

Product Type: Market Research Report
Published by: IDC
Published: June 2006
Product Code: R104-26957
Description

This IDC study provides an in-depth analysis of the 100 largest outsourcing deals signed in, or covering, Western Europe during 2005. It ranks these contracts in terms of total contract value, and analysis is conducted on a range of variables (e.g. lead vendor, vertical market, aggregate contract value, run rate, country of signing). It is the perfect source for readers keen to understand how the European outsourcing market developed during 2005 and where it is going in 2006 - particularly IT professionals, outsourcers and other service providers, large end users, and the investor community. Key findings include:

The 100 largest European outsourcing deals were worth $40.5 billion in 2005, a slight decrease from $42.1 billion in 2004, confirming a leveling out of the market and the trending down of TCVs. The government, manufacturing, and financial services sectors dominate the top 100 outsourcing contracts in 2005. IS outsourcing and NDOS account for the lion's share of the aggregate value of the top 100 deals. BPO adoption continues to provide encouraging signs, but adoption has not fulfilled the same expectations as market hype predicted. The U.K. remains Europe's most important and influential BPO market in terms of value and developments.

"The total value of the top 100 deals decreased slightly from $42.1 billion in 2004 to $40.5 billion in 2005 - confirming a leveling out of the market and the overall trending down of total contract values. However, with a total aggregate value above $40 billion, strong demand for outsourcing continues. Significantly, the largest deals in 2005 got bigger, dispelling the myth of the fall out of favor of the megadeal, as well as confirming the emergence of large-scale multisourcing, with five out of the nine megadeals awarded by two government agencies," said Jennifer Thomson, research manager, IDC European Services. "While megadeals get larger in value they are getting shorter in length, as customers are less willing to be tied into contracts for long periods and are less willing to outsource everything to a single vendor; but they are prepared to outsource more. Without the long contract lengths vendors must engineer cost savings in a much shorter time period, while at the same time developing collaborative go-to-market strategies."

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Values of the 100 Largest Outsourcing Contracts
Outsourcing Service Types
Outsourcing Contract Lengths
Outsourcing by Time of Year
Outsourcing by Geography
Outsourcing by Industry
Activity by Outsourcer
Situation Overview
Introduction
New Agenda for Outsourcing - Large-Scale Multisourcing
Convergence - New Look Networking Deals
The BPO Conundrum
Business Transformational Outsourcing/Innovational Outsourcing/Dynamic Outsourcing
Offshore Resources and the Influence of India
Largest Outsourcing Contracts
Figure: Proportion of Top 100 European Outsourcing Deals in 2005 by Value Range
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Value Range, 2001-2005
Figure: Aggregate Contract Value of Top 100 European Outsourcing Deals in 2005 by Value Range
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Value Range, 2001-2004
Outsourcing Service Types
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Types of Services, 2001-2004
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Type of Service, 2001-2004
Figure: Comparison of Average Contract Value of Top 100 European Outsourcing Deals by Type of Service, 2001-2005
Outsourcing Contract Lengths
Figure: Number of Top 100 European Outsourcing Deals in 2005 by Contract Length
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Contract Length, 2001-2004
Figure: Aggregate Contract Value of Top 100 European Outsourcing Deals in 2005 by Duration
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Duration, 2002-2005
Outsourcing by Time of Year
Figure: Number of Top 100 European Outsourcing Deals in 2005 by Quarter of Signing
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Quarter of Signing, 2002-2005
Figure: Aggregate Contract Value of Top 100 European Outsourcing Deals by Quarter of Signing
Figure: Comparison of Aggregate Value of Top 100 European Outsourcing Deals by Quarter of Signing, 2002-2005
Outsourcing by Geography
Figure: European Country Markets Ranked by Number of Top 100 European Outsourcing Deals Signed in 2005
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Country of Signing, 2002-2005
Figure: European Country Markets Ranked by Aggregate Contract Value of Top 100 European Outsourcing Deals Signed in 2005
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Country of Signing, 2002-2005
Outsourcing by Industry
Figure: Vertical Markets Ranked by Number of Top 100 European Outsourcing Deals Signed in 2005
Figure: Comparison of Number of Top 100 European Outsourcing Deals by Vertical Market, 2002-2005
Figure: Vertical Markets Ranked by Aggregate Contract Value of Top 100 European Outsourcing Deals Signed, 2005
Figure: Comparison of Aggregate Contract Value of Top 100 European Outsourcing Deals by Vertical Market, 2002-2005
Outsourcing by Outsourcer
Table: Number of Top 100 European Outsourcing Deals Won by Vendor
Table: Aggregate Value of Top 100 European Deals Won by Vendor
Future Outlook
After Three Strong Years - What is in Store for 2006?
Converged Network Services - What is Next?
Multisourcing Strategies and the Role of Independent Advisers?
Implications for Selected Outsourcers' Strategies
Essential Guidance
Appendix A - IDC's Outsourcing Definitions
IS Outsourcing (ISO)
Network and Desktop Outsourcing (NDOS)
Application Management (AM)
Business Process Outsourcing (BPO)
Learn More
Related Research
Appendix B - Top 100 Contracts, by Contract Value
Table: Top 100 European Outsourcing Contracts of 2005, Listed by Contract Value
Appendix C - Top 100 Contracts, by Lead Vendor
Table: Top 100 European Outsourcing Contracts of 2005, Listed by Lead Vendor
Appendix D - Top 100 Contracts, by Vertical Market
Table: Top 100 European Outsourcing Contracts of 2005, Listed by Vertical Market
Appendix E - Top 100 Contracts, by Country of Signing
Table: Top 100 European Outsourcing Contracts of 2005, Listed by Country of Signing
Synopsis
Ordering and More Information
Price and Delivery Options



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