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Avaya Enterprise PBX and Key Systems Telephony Life Cycle Report, July/August 2006

Product Type: Market Research Report
Published by: IDC
Published: August 2006
Product Code: R104-27338
Description

This IDC study reviews and provides a residual value forecast for Avaya's portfolio of PBXs including DEFINITY G3 Releases 10.0, 9.0, and 8.0; key systems such as MERLIN MAGIX, LEGEND 7, and LEGEND 6; and select media and gateway servers. The study provides an equipment overview, a review of secondary market trends, a future outlook, and essential guidance for organizations involved in the purchase, sale, or investment management of these telephony systems.

The PBX and key system telephony markets are well along in their transition to IP telephony, a technology that uses Internet Protocol's architecture to exchange voice, fax, data, and other forms of information through standard LAN network infrastructure instead of dedicated, circuit-switched connections. The new technology promises to reduce cost and complexity but requires most equipment be replaced. As this transition happens, customers, manufacturers, lessors, and resellers will need to demonstrate careful investment planning. IDC estimates that 60% of new PBX shipments will be IP based by 2009.

"The secondary market for Avaya products remains active and continues to adapt well to voice technology changes. With large quantities of TDM and first-generation IP equipment available, Avaya's continued development of its Communication Manager software platform is the key driver for bridging the gap between Avaya's legacy and existing products to the emerging and dominate IP world," says Frank A. Barber of IDC's Technology Valuation Services.

Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Definitions
Company Overview
Table: Avaya Global Communications Solutions Revenue by Product Line, 3Q05-2Q06 ($M)
Situation Overview
Competitive Advantages
Competitive Disadvantages
Secondary Market Trends
Table: Avaya Hardware Platforms Capable of Running Communication Manager
Table: Avaya PBX Current Fair Market Value by Model, June 2005 and June 2006 (%)
Figure: Secondary Fair Market Value History for Select Avaya PBX Platforms and Software Releases, December 2003-June 2006
Table: Avaya Key System Current Fair Market Value by Model, June 2005 and June 2006 (%)
Figure: Secondary Fair Market Value History for Select Avaya Key and IP System Release, December 2003-June 2006
Table: Representative Avaya Circuit Packs Current Fair Market Value by Model, June 2005 and June 2006 ($)
Table: Avaya Media and Gateway Servers Current Fair Market Value by Model, June 2005 and June 2006 ($)
Table: Representative Avaya Telephone Current Fair Market Value by Model, June 2005 and June 2006 ($)
Future Outlook
Forecast and Assumptions
Table: Avaya PBX Residual Value by Model, January 2004-January 2007 (%)
Table: Avaya Media and Gateway Server Residual Value, January 2004-January 2007 (%)
Table: Avaya Key System Residual Value by Model, January 2004-January 2007 (%)
Essential Guidance
Learn More
Related Research
Synopsis
Ordering and More Information
Price and Delivery Options



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