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Disruption From Below: A Look at The Strategies Of Tier 2 Outsourcing Service ProvidersProduct Type: Market Research ReportPublished by: IDC Published: June 2006 Product Code: R104-27536 Description
This IDC study highlights the strategies of the tier 2 outsourcing providers that are revisiting their go-to-market initiatives to address the opportunities arising in the Australia market as a result of the selective outsourcing trend. "Tier 2 outsourcing SPs are positioning themselves as niche players focusing only on well-defined capabilities in which they can deliver high-quality services. One of their big advantages lies in having lower internal cost structures compared with the tier 1 providers. Since the tier 2 providers are now competing in the domain of the tier 1 providers, they have to demonstrate business value-based relationships beyond those based on just cost savings and asset redistribution," says Aprajita Sharma, senior analyst, Outsourcing and BPO, IDC Australia. Table of Contents
Table of ContentsIDC Opinion In This Study Methodology Supply-Side Research Sources Demand-Side Research Sources Defining the Focus of the Study Executive Summary Situation Overview Key Competitive Developments in 2005 and 2006 Addressing the Broadening Requirements of the Outsourcing Marketplace Outsourcing Strategies: A Competitive Must for Some, a Defensive Move for Others Future Outlook Vendor Profiles Datacom Company Profile Datacom's IT Outsourcing Service Offerings Datacom's IT Outsourcing Go-to-Market Strategy Target Market Positioning Strategy Focus and Strategic Pointers for Outsourcing Services Mincom Company Profile Mincom's IT Outsourcing Service Offering Mincom's IT Outsourcing Services Go-to-Market Strategy Target Market Positioning Strategy Focus and Strategic Pointers for Outsourcing Services LogicaCMG Company Profile LogicaCMG's IT Outsourcing Service Offerings LogicaCMG's IT Outsourcing Go-to-Market Strategy Target Market Positioning Strategy Focus and Strategic Pointers for Outsourcing Services Unisys Company Profile Unisys' IT Outsourcing Service Offerings Unisys' IT Outsourcing Go-to-Market Strategy Target Market Positioning Strategy Focus and Strategic Pointers for Outsourcing Services Fujitsu Company Profile Fujitsu's IT Outsourcing Service Offerings Fujitsu's IT Outsourcing Go-to-Market Strategy Target Market Positioning Strategy Focus and Strategic Pointers for Outsourcing Services Separating the Leaders from the Contenders in 2006 and Beyond: IDC's Leadership Grid for Tier 2 IT Outsourcing SPs in Australia Leadership Grid Methodology Criteria by Axis Aligning with Market Opportunity Ability to Gain Market Share Comparative View of Tier 2 Vendor Practices Alignment with Market Opportunity Delivery of Cost Savings Figure: Delivery of Cost Savings Delivery of Business Process Redesign and Management Figure: Delivery of Business Process Redesign and Management Structuring Appropriate Governance Mechanisms Figure: Structuring Appropriate Governance Mechanisms Ability to Gain Market Share Pursuit Capabilities Figure: Pursuit Capabilities Creative and Flexible Client Venturing and Partnering Figure: Creative and Flexible Client Venturing and Partnering Global Service Delivery Capabilities Figure: Global Service Delivery Capabilities Outsourcing Leadership Among Tier 2 IT SPs Figure: Leadership Grid Among IT SPs Essential Guidance Actions to Consider Learn More Related Research Synopsis |
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