Worldwide CRM Analytic Applications 2005 Vendor Shares: Consolidation Continues in an Expanding Market

This IDC study provides the market sizing and vendor shares for the worldwide customer relationship applications (CRM) analytics software market in 2005. Market trends are provided along with future market outlook and guidance to CRM analytic application software vendors.

"The CRM analytics market continues to be the star of the CRM applications market. With the market's strong 2005 growth rate, it is clear that organizations want to leverage the CRM data they have collected and turn it into actionable results." — Mary Wardley, research vice president, CRM Applications Research

IDC Opinion

In This Study

Methodology

CRM Analytic Applications Market Definition

CRM Applications

Analytic Applications

Situation Overview

Performance of Leading Vendors in 2005

Table: Worldwide CRM Analytic Applications Revenue by Vendor, 2003-2005 ($M)

Market Concentration in 2005

Figure: Worldwide CRM Analytic Applications Cumulative Revenue Share for the Top 25 Vendors, 2002-2005

Figure: Vendor Rank for the Top 20 Worldwide CRM Analytic Applications Vendors, 2003?2005

Primary Market Sectors

Table: Worldwide CRM Analytic Applications Revenue by Sector, 2004 and 2005 ($M)

Performance by Geographic Region in 2005

Table: Worldwide CRM Analytic Applications Revenue by Region and Operating Environment, 2005

Figure: Worldwide CRM Analytic Applications Revenue Share by Region, 2005

Performance by Operating Environment in 2005

Figure: Worldwide CRM Analytic Applications Revenue by Operating Environment, 2005

Vendor Profiles

Siebel (Oracle)

SAS Institute

SAP AG

WebTrends

Omniture

SSA Global Technologies

Future Outlook

What Will Happen

Essential Guidance

Learn More

Related Research

Methodology

Synopsis