Large Enterprise Managed Services Usage and Preference

Large Enterprise Managed Services Usage and Preference - Moving on from Cost Savings?

Product Type: Market Research Report
Published by: IDC
Published: August 2006
Product Code: R104-27704

Description

This IDC study examines the extent of managed services adoption by and future plans of large enterprises across the Asia/Pacific (excluding Japan) or APEJ region. IDC surveyed enterprises in 10 APEJ countries to assess their usage of and future needs for managed services. This study also discusses the problems and issues faced with managed services and the large enterprises' criteria in selecting a managed services provider.

"Large enterprises are slowly looking beyond cost savings as a main motivator for adopting managed services," says Adrian Dominic Ho, research manager, Managed Services and Enterprise Networks, IDC Asia/Pacific. "The challenge for services providers now lies beyond the realm of cost savings; services providers need to effectively articulate to large enterprises the other value propositions of managed services."

Table of Contents

Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Current Usage of Managed Services
Figure: Services and Solutions Deployed, 2006
Problems Encountered by Large Enterprises with Managed Services/Outsourcing
Figure: Problems Encountered with Respect to Outsourcing, 2006
Evaluation of Vendors' Outsourcing Capabilities
Figure: Awareness Levels for Leading Outsourcing Providers, 2006
Managed Services Usage Trends
Figure: Number of IT Vendors That Large Enterprises Interact with for Outsourcing, 2006
Figure: Number of IT Vendors That Large Enterprises Interact with for Outsourcing by Country, 2006
Managed Converged Networks Services
Figure: Providers/Suppliers for Managed Converged Networks by Vendor Community, 2006
Reasons for Adopting Managed Converged Networks Services
Figure: Key Reasons for Engaging an External Party in the Management of Converged/IP Networks, 2006
Key Attributes for the Selection of a Managed Converged Networks Services Provider
Figure: Key Attributes Influencing the Selection of a Services Provider for Any Managed Converged Networks (Overall Results), 2006
Figure: Key Attributes Influencing the Selection of an IT Vendor for Any Managed Converged Networks, 2006
Figure: Key Attributes Influencing the Selection of a Network Equipment Provider for Any Managed Converged Networks, 2006
Figure: Key Attributes Influencing the Selection of a Telco for Any Managed Converged Networks, 2006
Managed LANs Services
Figure: Providers/Suppliers for Managed LANs by Vendor Community, 2006
Reasons for Adopting Managed Networks Services
Figure: Key Reasons for Engaging an External Party in the Management of LANs (Overall Results), 2006
Key Attributes for the Selection of a Managed Networks Services Provider
Figure: Key Attributes Influencing the Selection of a Services Provider for Any Managed LANs (Combined Results), 2006
Figure: Key Attributes Influencing the Selection of an IT Vendor for Any Managed LANs, 2006
Figure: Key Attributes Influencing the Selection of a Network Equipment Provider for Any Managed LANs, 2006
Figure: Key Attributes Influencing the Selection of a Telco for Any Managed LANs, 2006
Managed Wireless Networks Services
Figure: Providers/Suppliers for Managed Wireless Networks, 2006
Reasons for Adopting Managed Wireless Networks Services
Figure: Key Reasons for Engaging an External Party in the Management of Wireless Networks (Overall Results), 2006
Key Attributes for the Selection of a Wireless Networks Services Provider
Figure: Key Attributes Influencing the Selection of a Services Provider for Any Wireless Network Management (Combined Results), 2006
Figure: Key Attributes Influencing the Selection an IT Vendor for Any Wireless Network Management, 2006
Figure: Key Attributes Influencing the Selection of a Network Equipment Provider for Any Wireless Network Management, 2006
Figure: Key Attributes Influencing the Selection of a Telco for Any Wireless Network Management, 2006
Managed Security Services
Figure: Providers/Suppliers for Managed Security Services, 2006
Reasons for Adopting Managed Security Services
Figure: Key Reasons for Engaging an External Party in the Management of Security (Overall Results), 2006
Key Attributes for the Selection of a Managed Security Services Provider
Figure: Key Attributes Influencing the Selection of a Services Provider for Any Security Management (Combined Results), 2006
Figure: Key Attributes Influencing the Selection of an IT Vendor for Any Security Management, 2006
Figure: Key Attributes Influencing the Selection of a Network Equipment Provider for Any Security Management, 2006
Figure: Key Attributes Influencing the Selection of a Telco for Any Security Management, 2006
Figure: Key Attributes Influencing the Selection of a Security Application Provider for Any Security Management, 2006
Application Management Services
Figure: Providers/Suppliers for Application Management, 2006
Reasons for Adopting Managed Application Services
Figure: Key Reasons for Engaging an External Party in the Management of Applications (Combined Results), 2006
Key Attributes for the Selection of an Application Management Services Provider
Figure: Key Attributes Influencing the Selection of a Services Provider for Any Application Management (Combined Results), 2006
Figure: Key Attributes Influencing the Selection of an IT Vendor for Any Application Management, 2006
Figure: Key Attributes Influencing the Selection of a Network Equipment Provider for Any Application Management, 2006
Figure: Key Attributes Influencing the Selection of a Telco for Any Application Management, 2006
Figure: Key Attributes Influencing the Selection of an Application Service Provider for Any Application Management, 2006
Reasons for the In-House Management of IT Infrastructures
Figure: Reasons for the In-House Management of IT Infrastructures, 2006
Reasons for Starting to Adopt Managed Services
Figure: Reasons for Engaging in Outsourcing, 2006
Future Outlook
Figure: Managed Services Spending Plans in the Next 12 Months
Top 3 Managed Services to Be Deployed over the Next 12 Months
Figure: Managed Services Spending Priority in the Next 12 Months
Choices and Decisions
Figure: Types of Companies That Large Enterprises Would Most Likely Work With, 2006
Primary Reasons for Selecting a Managed Services Provider
Figure: Primary Reasons for Selecting a Managed Services Provider, 2006
Essential Guidance
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