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IDC's Top 100 Worldwide Outsourcing Deals of 2005

Product Type: Market Research Report
Published by: IDC
Published: September 2006
Product Code: R104-27807
Description

This significant IDC study, now in its 10th year, provides IDC's analysis of the top 100 worldwide outsourcing deals for 2005. The study draws directly from IDC's Worldwide Service Contract Analysis offering, which is one of the largest and richest repositories of services contracts in the market. This document provides detailed information on how these contracts evolved in 2005 as associated with size of deals, length of deals, industries, service markets (e.g., BPO, IT outsourcing), geographic coverage, and vendors. Additionally, this study provides detailed analysis on trends impacting the outsourcing market and contract opportunities as well as guidance on how players can compete most effectively.

"The world of deal making for large outsourcing contracts in 2005 saw a slight decline in signings by total value, a reduced number of megadeals valued at $1 billion and higher, and an increase in the number of players competing in this segment," said David Tapper, director of Outsourcing, Utility, and Offshore Services research at IDC. "These shifts, along with other key trends in the market, such as customer need to lower costs and drive increased productivity, are creating fundamental changes in the outsourcing marketplace that will require players to radically alter their delivery models to include more flexible and newer service capabilities along with globally based delivery, develop dynamically different ecosystems of partnerships, pursue "non IT" opportunities, and seek new customers in the SMB and consumer spaces as well as emerging markets with entirely new business models."

Table of Contents
Table of Contents
IDC Opinion
In This Study
Abstract
Methodology
Executive Summary
Values of the Top 100 Outsourcing Contracts
Outsourcers' Contract Wins
Contracts by Deal Size
Lengths of the Top 100 Outsourcing Contracts
Quarterly Outsourcing Activity
Outsourcing Activity by Geographic Region
Contracts by Industry
Contracts by Market Type
Situation Overview
Largest Outsourcing Contracts, 2005
Figure: Top 100 Worldwide Outsourcing Contracts by Value, 2004 and 2005: Largest, Smallest, and Average
Figure: Top 100 Worldwide Outsourcing Contracts by Geographic Scope, 2004 and 2005
Outsourcers' Contract Wins
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Vendor
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Vendor, 2004 and 2005
Table: Top 100 Worldwide Outsourcing Contracts by Primary Vendor and Service Type, 2005
Table: Share of Top 100 Worldwide Outsourcing Contracts by Primary Vendor and Service Type, 2005 (%)
Table: New Worldwide Outsourcing Contracts Valued at $1 Billion or Greater, 2005
Segmentation of the Top 100 Deals by Value, 2005
Figure: Top 100 Worldwide Outsourcing Contract Values by Number of Deals, 2004 and 2005
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Deal Size Segment, 2004 and 2005
Megadeals: $1 Billion or More
Figure: Worldwide Outsourcing Megadeals, 2000?2005
Figure: Average Value of Worldwide Outsourcing Megadeal Contracts, 2000?2005
$500.0 Million to $999.9 Million Deals
$250.0 Million to $499.9 Million Deals
Less than $250 Million Deals
Contract Lengths of the Top 100 Deals, 2005
More than 10 Years
Figure: Top 100 Worldwide Outsourcing Contracts by Contract Length, 2004 and 2005: Longest, Shortest, and Average
Figure: Top 100 Worldwide Outsourcing Contracts by Contract Length, 2004 and 2005
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Contract Length, 2004 and 2005
10 Years
More than Five Years and Fewer than 10 Years
Five Years
Fewer than Five Years
Quarterly Outsourcing Activity
Number of Deals Signed
Figure: Top 100 Worldwide Outsourcing Contracts by Quarter, 2004 and 2005
Figure: Share of Top 100 Worldwide Outsourcing Contracts by Quarter, 2004 and 2005
Quarterly Contract Revenue
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Quarter, 2004 and 2005
Figure: Top 100 Worldwide Outsourcing Contract Service Type Share by Quarter, 2005
Figure: Top 100 Worldwide Outsourcing Contract Average Value by Quarter, 2004 and 2005
Outsourcing by Geographic Region and Scope
Overview
Figure: Share of Top 100 Worldwide Outsourcing Contracts by Geographic Scope, 2004 and 2005
Figure: Top 100 Worldwide Outsourcing Contract Value by Geographic Scope, 2004 and 2005
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Geographic Scope, 2004 and 2005
Figure: Average Value of Top 100 Worldwide Outsourcing Contracts by Geographic Scope, 2004 and 2005
Geographic Coverage of the Top 100 Deals
Global Geographic Scope
Figure: Number of Top 100 Worldwide Outsourcing Contracts with Global Geographic Scope by Vendor, 2005
Figure: Share of Top 100 Worldwide Outsourcing Contracts with Global Geographic Scope by Vendor, 2004 and 2005
EMEA Geographic Scope
Figure: Number of Top 100 Worldwide Outsourcing Contracts with EMEA Geographic Scope by Vendor, 2005
Figure: Share of Top 100 Worldwide Outsourcing Contracts with EMEA Geographic Scope by Vendor, 2004 and 2005
Americas Geographic Scope
Figure: Number of Top 100 Worldwide Outsourcing Contracts with Americas Geographic Scope by Vendor, 2005
Figure: Share of Top 100 Worldwide Outsourcing Contracts with Americas Geographic Scope by Vendor, 2004 and 2005
APAC Geographic Scope
Figure: Share of Top 100 Worldwide Outsourcing Contracts with Asia/Pacific Geographic Scope by Vendor, 2004 and 2005
Contracts by Industry
Overview
Table: Top 100 Worldwide Outsourcing Contracts by Industry, 2005
Table: Top 100 Worldwide Outsourcing Contracts by Industry, 2004 and 2005
Government
Communications and Media
Banking
Utilities
Discrete Manufacturing
Retail
Insurance
Process Manufacturing
Healthcare Services
Professional Services
Transportation
Consumer and Recreational Services
Construction
Geographic Segmentation by Vertical
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Industry and Geographic Scope, 2005
Outsourcing by Contracting Types
Bid Type
Figure: Top 100 Worldwide Outsourcing Contracts by Bid Type, 2004 and 2005
Pricing Methodology
Figure: Top 100 Worldwide Outsourcing Contracts by Pricing Methodology, 2004 and 2005
Contract Type
Figure: Top 100 Worldwide Outsourcing Contracts by Contract Type, 2004 and 2005
Distribution of Deals by Outsourcing Type
ITO Versus Business Outsourcing Services
Figure: Top 100 Worldwide Outsourcing Contracts by Service Type, 2004 and 2005
Figure: Top 100 Worldwide Outsourcing Contract Value by Service Type, 2004 and 2005
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Service Type, 2004 and 2005
Figure: Top 100 Worldwide Outsourcing Contract Average Value by Service Type, 2005
Figure: Share of Top 100 Worldwide Outsourcing Contract Value by Service Type and Geographic Scope, 2005
Business Outsourcing Services
By Value
Figure: Top 100 Worldwide Business Outsourcing Services Contract Value by Service Type, 2004 and 2005
Figure: Share of Top 100 Worldwide Business Outsourcing Services Contract Value by Service Type, 2004 and 2005
By Segment Value
Figure: Top 100 Worldwide Business Outsourcing Services Contract Average Value by Deal Size Segment, 2004 and 2005
Figure: Share of Top 100 Worldwide Business Outsourcing Services Contract Value by Deal Size Segment, 2004 and 2005
Figure: Top 100 Worldwide Business Outsourcing Services Megadeals, 2004 and 2005
Figure: Top 100 Worldwide Business Outsourcing Services Submegadeals, 2004 and 2005
By Length of Contract
Figure: Share of Top 100 Worldwide Business Outsourcing Services Contract Value by Contract Length, 2004 and 2005
By Region
Figure: Top 100 Worldwide Business Outsourcing Services Contract Value by Geographic Scope, 2004 and 2005
Figure: Share of Top 100 Worldwide Business Outsourcing Services Contract Share by Geographic Scope, 2004 and 2005
Figure: Top 100 Worldwide Business Outsourcing Services Contract Average Value by Geographic Scope, 2004 and 2005
By Quarter
By Industry
Figure: Top 100 Worldwide Business Outsourcing Services Contracts by Quarter, 2004 and 2005
Figure: Share of Top 100 Worldwide Business Outsourcing Services Contract Value by Quarter, 2004 and 2005
Table: Top 100 Worldwide Business Outsourcing Services Contracts by Industry, 2004 and 2005
Figure: Share of Top 100 Worldwide Business Outsourcing Services Contract Value by Geographic Scope and Industry, 2005
IT Outsourcing Services: Network and Desktop Outsourcing Services, IS Outsourcing, and Applications Outsourcing Services
By Value
Figure: Top 100 Worldwide IT Outsourcing Services Contract Value by Service Type, 2004 and 2005
Figure: Share of Top 100 Worldwide IT Outsourcing Services Contract Value by Service Type, 2004 and 2005
By Segment Value
Figure: Top 100 Worldwide IT Outsourcing Services Contract Average Value by Deal Size Segment, 2004 and 2005
Figure: Share of Top 100 Worldwide IT Outsourcing Services Contract Value by Deal Size Segment, 2004 and 2005
Figure: Top 100 Worldwide IT Outsourcing Services Megadeals, 2004 and 2005
Figure: Top 100 Worldwide IT Outsourcing Services Submegadeals, 2004 and 2005
By Length of Contract
Figure: Share of Top 100 Worldwide IT Outsourcing Services Contract Value by Contract Length, 2004 and 2005
By Region
Figure: Top 100 Worldwide IT Outsourcing Services Contract Value by Geographic Scope, 2004 and 2005
Figure: Share of Top 100 Worldwide IT Outsourcing Services Contract Value by Geographic Scope, 2004 and 2005
Figure: Top 100 Worldwide IT Outsourcing Services Contract Average Value by Geographic Scope, 2004 and 2005
By Quarter
Figure: Top 100 Worldwide IT Outsourcing Services Contracts by Quarter, 2004 and 2005
Figure: Share of Top 100 Worldwide IT Outsourcing Services Contract Value by Quarter, 2004 and 2005
By Industry
Table: Top 100 Worldwide IT Outsourcing Services Contracts by Industry, 2004 and 2005
Figure: Share of Top 100 Worldwide IT Outsourcing Services Contract Value by Geographic Scope and Industry, 2005
By Five-Year View
Figure: IT Outsourcing Services Megadeal Size Trend, 2000?2005
Figure: IT Outsourcing Services Submegadeal Size Trend, 2000?2005
Figure: IT Outsourcing Services Submegadeals and Megadeals by Contract Length, 2000?2005
Future Outlook
Key Market Trends
Impact on Players
Expanding into New Markets
Developing a "Digital Supply Chain"
Supporting Integrated and Discrete Contracts
Figure: Triad of Competitive Threats to Outsourcers
Figure: Integrated Global Delivery Platform for Outsourcers
Providing Flexible Pricing Options
Establishing a Comprehensive Sourcing Model
Establishing Investment Direction
Figure: Delivery Portfolio Optimization Matrix for Outsourcers
Essential Guidance
Learn More
Related Research
Appendix A: Outsourcing Definitions
IS Outsourcing
Exceptions
Technologies
Applications Outsourcing Services
Exceptions
Technologies
Network Management Services
Exceptions
Technologies
Desktop Management Services
Technologies
Processing Services
Exceptions
Technologies
Business Process Outsourcing
Exceptions
Technologies
Appendix B: Snapshot of the Top 100 Worldwide Outsourcing Contracts and Vendors, 2005
Table: Top 100 Worldwide Outsourcing Contracts Snapshot, 2005
Table: Top 100 Worldwide Outsourcing Contract Vendors by Number of Contracts, 2004 and 2005
Appendix C: Top 100 Worldwide Outsourcing Contracts by Value, 2005
Appendix D: Top 100 Worldwide Outsourcing Contracts by Vendor, 2005
Table: Top 100 Worldwide Outsourcing Contracts by Value, 2005
Table: Top 100 Worldwide Outsourcing Contracts by Primary Vendor, 2005
Synopsis
Ordering and More Information
Price and Delivery Options



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