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Canadian Application Outsourcing Vendor Analysis, 2006

Product Type: Market Research Report
Published by: IDC
Published: August 2006
Product Code: R104-27833
Description

This IDC study examines the competitive forces in the Canadian application outsourcing market, which continues to undergo dynamic change. "ISVs and telecoms, moving into the top ten, threaten to disintermediate traditional end-to-end providers by offering lower-priced hosted application management solutions," says Courtney Harbin, services research associate, IDC Canada. "To compete effectively in the marketplace, traditional players must look for ways to lower the cost of their offerings beyond labour arbitrage to offering more standardized one-to-many solutions."

Table of Contents
Table of Contents
IDC Opinion
In This Study
Definitions
Application Outsourcing: The New AO Market View
Application Management
Exceptions and Exclusions
Hosted Application Management
Exceptions and Exclusions
Situation Overview
Market Strategies
Emergence of SaaS Threatens to Disintermediate Traditional AM Providers
Cost Competitiveness Remains a Key Vendor Concern
Overlapping of SOD, SAAS, and Hosted AM
Revenue Results
Table: Top Canadian Application Outsourcing Vendors by Revenue, Market Share, and Growth Rate, 2005 ($M)
Significance of AO to Business Models
Figure: Top Canadian Application Outsourcing Vendors by Revenue and Growth Rate and Application Outsourcing as a Percentage of Total Revenue, 2005
Examining Competitive Movements
New Entrants
Vendors That Fell Behind
Future Outlook
Vendor Profiles
CGI
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
IBM Global Services (IBM)
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
Oracle
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
Figure: Concerns Regarding Software On Demand Adoption
Bell
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
salesforce.com
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
Essential Guidance
What Will Happen
Actions to Consider
Learn More
Related Research
Methodology
Synopsis
Ordering and More Information
Price and Delivery Options



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