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A Case Study in Offshore Finance and Accounting: Tesco Turns to WNS for the Enablement and Delivery of Purchase-to-Pay Business ProcessesProduct Type: Market Research ReportPublished by: IDC Published: November 2006 Product Code: R104-28595 Description
This IDC Buyer Case Study provides an overview of the finance and accounting BPO deal that WNS signed with Tesco on December 3, 2003. Through this three-year engagement, valued at approximately $25 million over the lifetime of the contract, Tesco transferred to WNS purchase-to-pay (trade payables and corporate payables) and payroll and benefits administration back offices for retail stores in the United Kingdom and Northern Ireland, thereby enabling Tesco to focus on its core competency, retail operations. Table of Contents
Table of ContentsIDC Opinion In This Buyer Case Study Situation Overview Organization Overview Tesco's History and Changing Organizational Outlook Challenges and Solution Challenges Selection Tesco ultimately selected WNS over many other vendors because of its domain expertise and because it exhibited flexibility and organizational culture very similar to its own. Solution Implementation Results Benefits Lessons Learned Future Outlook Essential Guidance Actions to Consider Advice for Buyers Advice for Other Vendors Learn More Related Research |
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