|
|
European BPO Pulse: July to September 2006Product Type: Market Research ReportPublished by: IDC Published: November 2006 Product Code: R104-28631 Description
This IDC Update analyzes the trends and investment directions for business process outsourcing (BPO) in the European market in the third quarter of 2006. The second section outlines the major contracts signed in this period. This research is appropriate for those vendors with established and emerging BPO strategies. Table of Contents
Table of ContentsIn This Update Summary of the Third-Quarter 2006 BPO Trends BPO Investment Trends Contracts Tracked Figure: BPO Spending Trends, 3Q05 and 3Q06 Quarterly Activity Comparison Figure: European BPO Quarterly Spending Trends, 1Q05 to 3Q06 Year-to-Date BPO Goes From Strength to Strength Figure: BPO Spending YTD 2005 and YTD 2006 (January Until End of September) Figure: European BPO ? Average TCV Quarterly Trend, 1Q05?3Q06 Figure: European BPO ? Annualized Booking Value ($M) BPO Category Analysis Figure: BPO Category Split 3Q06, July 2006?September 2006 (Number of Contracts) Geographical Focus Figure: BPO Deal Country of Signing, 3Q06, Number of Deals BPO Industry Activity Figure: BPO Deal by Industry: 3Q06 (Number of Contracts and TCV $M) Vendors Winning in the Third Quarter Figure: Which Vendor Won in 3Q06? Other Developments in the BPO Market in 3Q06 Mergers and Acquisitions Accenture Acquires Advantum and Meridan Capita Acquires AESOP Trustees Ltd Capgemini Acquires 51% Shareholding in Unilever India Shared Services Limited (Indigo) Genpact Forms Alliance With Hyperion Partnerships LogicaCMG Extends Cooperation With SAP to Deliver HR and Payroll BPO Services Offshore and Nearshore Capabilities Expansion Accenture Opens BPO Delivery Center in Bucharest Genpact Launches Second Global Operations Center in Jaipur Infosys Technologies Expands Nearshore Capabilities at Brno LogicaCMG Opens Offshore BPO Center in the Philippines Major BPO Contracts Signed in the Third Quarter of 2006 September 2006 Liverpool Victoria Extends its F&A Contract With EDS Altran Selects Ariba for Procurement Outsourcing Services Rail Settlement Plan Ltd Awards Atos Origin 12-Year BPO Contract Capita Hartshead Signs Contract With Synesis Life Communisis Signs a Seven-Year Service Contract with Centrica Xchanging Signs Procurement Outsourcing Contract With Liberata August 2006 Centrica Selects Mercer Human Resource in a Five-Year Contract Xchanging Wins 10-Year Service Contract With Aon Limited Prudential Selects Capita Group in a Three-Year Contract Accenture Wins 10-Year Procurement Contract With Erste Bank Swindon Borough Council Extends BPO Contract With Liberata July 2006 HCL Technologies Signs Outsourcing Deal With Skandia Centrica PLC Signs HR BPO Deal With Hewitt Associates OniTelecom Signs Contract With Edinfor, a LogicaCMG Company Siemens Awards TietoEnator Five Year Contract Hewlett-Packard Signs HR BPO Deal With Nestlé BT Awards Astron a $110 Million Document BPO Contract Capita Hartshead Wins BPO Contract With DCA Oldham Borough Council Selects HBS in Partnership With Mouchel Parkman in 10-Year BPO Deal Learn More Related Research |
|
||||||||
MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence. |