Mobilizing the Enterprise 2006: The Long and Winding Road ...: Industry Report

Mobilizing the Enterprise 2006: The Long and Winding Road ...

Product Type: Market Research Report
Published by: IDC
Published: January 2007
Product Code: R104-28872

Description

This IDC study investigates trends surrounding the mobilization of enterprises. Our survey was conducted among 564 respondents who participate in IDC's Mobile Advisory Council (MAC). The respondents answered questions about the mobilization process with regard to who has deployed mobile applications, who the decisions makers are behind mobilizing the workforce, which applications are mobilized in the enterprise, and what the issues are surrounding mobile devices and wireless service usage. The research revealed that mobile functions that improve worker productivity and enable them to get closer to the customer are some of the most important key drivers for mobilizing the enterprise.

"Mobile deployments that improve mobile worker productivity and get them closer to the customer are big motivators for driving corporate decision makers to mobilize an enterprise," said Diana Hwang, research manager, Mobile Consumer and Enterprise Metrics.

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

Introduction

Survey Findings

Demographics

Figure: Respondents by Company Size

Figure: Respondents by Job Title

Figure: Respondents by Industry Sector

Mobilizing the Enterprise

Who's Mobile and Who's Not?

Figure: State of Enterprise Mobilization

Who Steers the Wheel?

Table: State of Enterprise Mobilization by Company Size (% of Respondents)

Figure: Employee Roles Driving the Mobilization Process

Benefits Outweigh the Costs

Table: Perceived Benefits Organization Gains from Mobile Application Deployments

Table: Perceived Benefits Gained From Mobile Application Deployments by Industry Sector (Mean Score)

It's Been Mobilized

Table: Mobilized Applications Within the Organization

Table: Organizations' Mobilized Functions by Company Size and Mobilization State (% of Respondents)

Satisfaction Guaranteed

Figure: Deployment Satisfaction Level

Managing Your Mobile Enterprise

Management Tools

Figure: Implementation of Mobile Device Management Tools

Table: Implementation of Mobile Device Management Software

Table: Implementation of Managed Wireless Services

Policies Surrounding Mobilization

Figure: Implementation of Policies for Mobile Device and Application Usage

Table: Implementation of Mobile Device and Application Usage Policies by Company Size and Mobilization State (% of Respondents)

Table: Implementation of Mobile Device and Application Usage Policies by Industry Sector (% of Respondents)

Table: Prohibiting Personal Activities on Corporate Mobile Devices

Figure: Allowing Access to Corporate Data Through a Mobile Device

Security ? Do You Have It or Not?

Figure: Providing Security for Employee-Owned Devices

Device and Wireless Technology Usage

Mobile Devices in Use

Table: Devices Employees Currently Use for Work-Related Purposes (% of Respondents)

Figure: Usage of Wireless Data Services by Job Type

Figure: Wireless Technologies and Services Used in the Organization

Table: Wireless Technologies Used in the Organization by State of Mobilization (% of Respondents)

Table: Wireless Technologies Used in the Organization by Industry Sector (% of Respondents)

Wireless Service Provider Improvements

Table: Wireless Service Provider Improvements

Security Abounds

Table: Interest in Solutions Surrounding Airport Security

Who Foots the Bill?

Table: Mobile Device Acquisition Method by Company Size (% of Respondents)

Figure: Mobile Device Acquisition Method

Figure: Monthly Service Payment Method

Future Outlook

Essential Guidance

Learn More

Related Research

Synopsis

Ordering and More Information

Price and Delivery Options

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